Remote BA — Modernization & Process Improvement

Talent Software Services; Salem (OR); Remote; USD 70,000 - 110,000; Full time

Job summary

Talent Software Services is seeking a Business Analyst within the PPMO to support DOJ modernization by eliciting and clarifying business needs, documenting processes and requirements, assisting with solution assessment, and supporting testing and implementation.

Located in Salem, OR, this role offers remote work flexibility with occasional in-office presence based on business needs and requires collaboration with program staff, senior analysts, technical teams, and vendors to transform

Qualifications

• Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
• Draft and maintain current-state/future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
• Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
• Contribute to end-user training materials and "train-the-trainer" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
• Other duties as assigned to support program objectives and timelines.

Responsibilities

• Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
• Draft and maintain current-state/future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
• Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
• Contribute to end-user training materials and "train-the-trainer" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
• Other duties as assigned to support program objectives and timelines.

Job description

Talent Software Services is seeking a Business Analyst within the PPMO to support DOJ modernization by eliciting and clarifying business needs, documenting processes and requirements, assisting with solution assessment, and supporting testing and implementation.

Located in Salem, OR, this role offers remote work flexibility with occasional in-office presence based on business needs and requires collaboration with program staff, senior analysts, technical teams, and vendors to transform