Business Analyst

Website Solutions USA Inc.; Salem (OR); Hybrid; USD 55,000 - 96,000; Full time

Job summary

Website Solutions USA Inc. in Salem, OR, is seeking a Business Analyst to support DOJ modernization initiatives.

You will gather, analyze, and document business requirements, conduct interviews and workshops, and translate stakeholder needs into process diagrams, user stories, and functional specifications. You will develop current and future state process maps, maintain traceability, support UAT testing, and assist with training materials and change management.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience supporting enterprise or large-scale modernization initiatives.
• Strong experience gathering, analyzing, and documenting business requirements.
• Experience creating process maps, user stories, business rules, SOPs, and functional documentation.
• Experience with UAT testing, test case preparation, and validation.
• Strong communication, facilitation, analytical, and problem-solving skills.
• Experience with relational or cloud-based data platforms is preferred.
• Knowledge of data governance, privacy, and security practices is a plus.
• Ability to translate technical concepts for business audiences.
• Experience with project/change management is preferred.

Responsibilities

• Gather, analyze, and document business requirements for modernization initiatives.
• Conduct interviews, workshops, and reviews to understand business needs.
• Translate requirements into process diagrams, user stories, and functional specs.
• Develop and maintain current/future state process maps, SOPs, and system documentation.
• Maintain requirements traceability throughout the project lifecycle.
• Prepare UAT test cases and assist with testing and issue resolution.
• Support implementation activities and end-user training materials.
• Contribute to training sessions and user adoption processes.
• Collaborate with program staff, technical teams, and stakeholders.
• Communicate technical concepts to business users.

Skills

Requirements gathering

Process mapping

Stakeholder communication

UAT testing

Documentation

Business analysis

Change management

Education

Bachelor's degree or equivalent experience

Tools

Relational data platforms

Cloud-based data platforms

Job description

Job Description

Job Title: Business Analyst
Job Location: Salem, OR (Hybrid)
Job Type: Contract

Job Description:

• Support DOJ modernization initiatives by gathering, analyzing, and documenting business requirements.
• Conduct interviews, workshops, document reviews, and research to understand business needs.
• Translate stakeholder requirements into process diagrams, user stories, business rules, and functional requirements.
• Develop and maintain current-state and future-state process maps, SOPs, requirements documents, and system documentation.
• Maintain requirements traceability throughout the project lifecycle.
• Prepare UAT test cases, participate in testing, document results, and communicate issues for resolution.
• Support implementation activities and develop end-user training materials.
• Participate in train-the-trainer sessions and gather user feedback to support adoption and process improvement.
• Collaborate with program staff, senior analysts, technical teams, vendors, and other stakeholders.
• Assist with solution assessment and communicate technical concepts to business users.
• Support project and change management activities, including workshops and consensus building.

Requirement:

• Bachelor's degree or equivalent experience.
• Experience as a Business Analyst supporting enterprise or large-scale modernization initiatives.
• Strong experience gathering, analyzing, and documenting business requirements.
• Experience creating process maps, user stories, business rules, SOPs, and functional documentation.
• Experience with UAT testing, test case preparation, and validation.
• Strong communication, facilitation, analytical, and problem-solving skills.
• Experience working with relational or cloud-based data platforms is preferred.
• Knowledge of data governance, privacy, and security practices is a plus.
• Ability to translate technical concepts for business audiences.
• Experience with project/change management is preferred.