Business Analyst

GlobalPoint; Richmond (VA); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading consulting firm is seeking an experienced Business Analyst to establish consistent methods in BA, mentor the team, and engage stakeholders. The ideal candidate will have at least 7 years of experience, including a minimum of 3 years in mentoring roles, solid communication skills, and proficiency in BA tools like Jira and Azure DevOps. This position offers opportunities to enhance BA processes while ensuring alignment with organizational goals and fostering a collaborative environment.

Qualifications

• 7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts.
• Solid understanding of elicitation techniques, requirements documentation, and process modeling.
• Experience with Agile methods such as Scrum or Kanban.

Responsibilities

• Establish and promote consistent BA methods and documentation standards.
• Create a collaborative environment across business units, IT teams, and vendors.
• Communicate complex ideas clearly and influence decision-making.

Skills

Strong written and verbal communication skills

Analytical mindset and focus on continuous improvement

Strong facilitation and stakeholder engagement skills

Servant leadership and mentoring

High attention to detail and commitment to quality

Education

Bachelor’s degree in Business, Information Technology, or a related field

Tools

Jira

Azure DevOps

Microsoft Office

Job description

Key Responsibilities

• Establish, refine, and promote consistent BA methods, templates, and documentation standards.
• Ensure high‑quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
• Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.
• Provide clear and constructive feedback to improve BA deliverables and reduce rework.
• Ensure BA outputs are accurate, complete, and delivered on time to support project milestones.
• Support testing approaches that include functional, non‑functional, and data‑related needs.

Support Teams and Build Alignment

• Create a collaborative and supportive environment across business units, IT teams, and vendor partners.
• Act as a trusted liaison who brings clarity and alignment to complex business needs.
• Facilitate workshops, discovery sessions, and cross‑team discussions that support decision‑making.
• Support change management through clear and proactive communication.
• Work with product owners, project managers, and leadership to prioritize requirements, manage risks, and maintain project momentum.

Communicate Clearly and Influence Decisions

• Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.
• Translate business needs into structured, actionable requirements and documentation.
• Present recommendations, findings, and updates to senior leadership with confidence.
• Produce well‑organized documentation that supports planning and solution design.

Coach and Develop the BA Team

• Mentor and develop Business Analysts, building confidence and strong analytical skills.
• Identify opportunities to improve BA processes, tools, and team capabilities.
• Lead improvements that increase efficiency, consistency, and quality across the BA function.
• Ensure alignment with leadership and the team before introducing new methods or standards.
• Remove roadblocks, provide direction, and address risks that affect BA performance.
• Model accountability, transparency, and a commitment to high‑quality work.

Qualifications

Required

• Bachelor’s degree in Business, Information Technology, or a related field
• 7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts
• Strong written and verbal communication skills
• Solid understanding of elicitation techniques, requirements documentation, and process modeling
• Experience with Agile methods such as Scrum or Kanban
• Strong facilitation and stakeholder engagement skills
• Experience with enterprise‑level or multi‑module systems
• Proficiency with BA and ALM tools such as Jira or Azure DevOps

Preferred

• Experience shaping BA practice standards or contributing to a BA Center of Excellence
• Background in data governance, data integration, or data quality
• Familiarity with testing methods and ALM or automated testing tools
• Strong analytical and problem‑solving skills, including the ability to use data for insights

Skills And Competencies

• Servant leadership and mentoring
• Strong communication and presentation skills
• Analytical mindset and focus on continuous improvement
• Skilled in stakeholder engagement and facilitation
• High attention to detail and commitment to quality
• Ability to manage multiple priorities and support several projects at once
• Proficiency with Microsoft Office and process modeling tools