Business Analyst

VIVA; McDonough (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

VIVA USA Inc. in Georgia is seeking a Business Systems Analyst to support the Atlanta Distribution Center, resolving SAP WM related issues and optimizing warehouse operations.

The role focuses on monitoring tickets via SharePoint, coordinating with end users, and delivering timely resolutions to minimize disruption, including overnight and weekend coverage.

Candidates should have SAP WM, SQL, and logistics automation experience, with a customer-oriented, calm approach in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years’ experience in SAP WM.
• 1+ years’ Experience in SQL
• 2+ years’ logistics automation systems
• Thorough understanding of the warehouse and distribution environment.
• High customer orientation and the ability to handle pressure in a fast-paced environment.
• Experience: Seeking highly qualified candidates who can provide immediate support with minimal training

Responsibilities

• Monitor and resolve tickets submitted through SharePoint within established timelines.
• Coordinate with end users to identify issues and implement timely resolutions.
• Support SAP WM and integrated logistics and warehouse systems to minimize operational disruptions.

Skills

Customer orientation

Under pressure

Overnight support

Education

Bachelor's degree

Equivalent experience

Tools

SAP WM

SQL

SharePoint

Job description

The Business Systems Analyst (BSA) supports Atlanta Distribution Center operations by resolving system issues and helping ensure uninterrupted operations.

The BSA is responsible for supporting SAP WM and integrated logistics and warehouse systems. Key responsibilities include monitoring and resolving tickets submitted through SharePoint within established timelines, coordinating with end users to identify issues, and implementing timely resolutions to minimize operational disruptions.

BASIC QUALIFICATION

Bachelor's degree in information systems, Computer Science, Logistics, Supply Chain or Engineering or equivalent work experience.

3+ years’ experience in SAP WM.

1+ years’ Experience in SQL

2+ years’ logistics automation systems

Thorough understanding of the warehouse and distribution environment.

High customer orientation and the ability to handle pressure in a fast-paced environment.

Experience: Seeking highly qualified candidates who can provide immediate support with minimal training

Notes:

Schedule: Primarily overnight and weekend support

Hours: 40+ hours per week

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status