Senior Business Analyst

Celestial Innovative Solutions LLC; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Celestial Innovative Solutions LLC in Baltimore is seeking a Senior Business Analyst to bridge business needs and technology. The role focuses on collecting requirements, defining user stories, and guiding cross-functional teams to deliver effective solutions.

You will lead requirements workshops, translate needs into stories and specs, support UAT, and ensure alignment with federal/state reporting requirements. A Bachelor’s degree and several years in systems analysis are required.

Qualifications

• Bachelor's degree or three years of equivalent experience in a related field; Master’s preferred.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Lead requirements gathering sessions, stakeholder interviews, and process mapping workshops to capture functional, non-functional, and technical requirements.
• Translate complex business needs into user stories, acceptance criteria, process workflows, wireframes, and functional specification documents for development and QA teams.
• Conduct gap analysis, evaluate system workflows, and analyze data structures within enterprise tracking systems, case management platforms, and health data interfaces (EHR/IIS).
• Coordinate directly with Program Managers, agency leadership, clinical/programmatic experts, and technical architects to review work products, validate solution designs, and ensure end-user satisfaction.
• Assist in backlog prioritization, prepare milestone status reports, participate in sprint ceremonies, and support User Acceptance Testing (UAT) to verify delivered features meet defined business standards and federal funding requirements.
• Provide technical direction and functional support to junior analysts and support staff to maintain quality, accuracy, and adherence to project schedules.

Skills

Requirements gathering

Stakeholder interviews

Process mapping

User stories / acceptance criteria

UAT

Sprint ceremonies

Education

Bachelor's degree or 3 years experience in related field

Master's degree preferred

Tools

DBMS

EHR/IIS data interfaces

Salesforce

CRM systems

Job description

Description

The Senior Business Analyst plays a pivotal role within our organization, acting as a bridge between

business needs and technological solutions. This position is responsible for the collection and definition

of requirements, collaborating with cross-functional teams to deliver effective solutions. The role requires

strong analytical, communication, and problem-solving skills to drive successful project outcomes.

Position Description:

The Computer Systems Analyst (Senior) provides technical and administrative

direction for personnel performing software development tasks; this includes the review of work products

for correctness, adherence to the design concept and to user standards, and for progress in accordance

with schedules. The Computer Systems Analyst (Senior) is responsible for performing the following

tasks:

• A. Coordinating with the Program/Project Manager to ensure problem solutions and user satisfaction;
• B. Making recommendations, if needed, for approval of major systems installations;
• C. Preparing milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives; and
• D. Providing daily supervision and direction to support staff.

Duties and Responsibilities:

• Lead requirements gathering sessions, stakeholder interviews, and process mapping workshops to capture functional, non-functional, and technical requirements.
• Translate complex business needs into clear user stories, acceptance criteria, process workflows, wireframes, and functional specification documents for development and QA teams.
• Conduct gap analysis, evaluate system workflows, and analyze data structures within enterprise tracking systems, case management platforms, and health data interfaces (EHR/IIS).
• Coordinate directly with Program Managers, agency leadership, clinical/programmatic experts, and technical architects to review work products, validate solution designs, and ensure end-user satisfaction.
• Assist in backlog prioritization, prepare milestone status reports, participate in sprint ceremonies, and support User Acceptance Testing (UAT) to verify delivered features meet defined business standards and federal funding requirements.
• Provide technical direction and functional support to junior analysts and support staff to maintain quality, accuracy, and adherence to project schedules.

Education:

This position requires a Bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline; or three (3) years of equivalent experience in a related field. (Note: A Master’s degree is preferred.)

General Experience:

The proposed candidate must have at least eight (8) years of computer experience

working independently or under general direction on complex application problems involving all phases

of systems analysis.

Specialized Experience:

The proposed candidate must have at least five (5) years of experience in

analysis and design of business applications for complex large-scale or mid-tier computer systems, or

LAN-based systems, to include experience in Database Management Systems (DBMS), and use of

programming languages. This individual must have knowledge of current storage and retrieval methods

and demonstrated ability to formulate specifications for computer programmers to use in coding, testing,

and debugging of computer programs.

Preferred Experience:

• Direct experience gathering requirements, analyzing business processes, and defining system specifications within a State Government framework or Major IT Development Project (MITDP).
• Proven track record of translating complex health domain needs into functional/technical specifications for enterprise data tracking systems, immunization registries (IIS), or Electronic Health Record (EHR) data interfaces.
• Deep experience conducting gap analysis, workflow mapping, and requirements elicitation for large-scale Case Management Systems or CRM platforms in a healthcare, social services, or grant-funded environment. Experience with Salesforce solutions is a plus.
• Strong expertise in bridging business stakeholders and technical/dev teams by writing clear user stories, technical specifications, and system flow diagrams while ensuring alignment with federal funding and state reporting requirements.