Business Analyst

RICEFW Technologies Inc

Lansing (MI)

On-site

USD 110,000 - 150,000

Full time

12 days ago

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Job summary

Agency Services – Department of Military & Veterans Affairs (DMVA) is seeking a Lead Business Analyst to guide Salesforce platform initiatives for DMVA and MVH. The role focuses on requirements management, security compliance, and cross‑functional collaboration to deliver complex information systems.

The Lead BA will mentor analysts, coordinate with stakeholders and vendors, and lead Agile delivery while ensuring alignment with enterprise policies and security standards.

Qualifications

10+ years business analysis experience.
Extensive Salesforce experience including Admin, Apex, LWC, Aura, Flows, Communities, and Conga Composer.
Knowledge of Agile and Azure DevOps.
Experience developing SOWs, RFPs, and procurement documentation.

Responsibilities

Lead Salesforce platform leadership for DMVA and MVH.
Translate business needs into Salesforce-ready specifications including user stories, acceptance criteria, workflows, data definitions, and configuration guidelines.
Review design solutions, custom components, integration patterns, and security models related to Salesforce development.
Ensure Salesforce implementations align with DTMB standards and NIST frameworks.
Manage sprint backlogs, releases, and defect remediation using Azure DevOps.
Support security reviews and vulnerability remediation.

Skills

Salesforce Platform

Azure DevOps

Stakeholder communication

Requirements elicitation

Agile delivery

Tools

Salesforce Admin

Apex

LWC

Aura Components

Con ga Composer

Job description

Agency Services – Department of Military & Veterans Affairs (DMVA)

Position Title: Lead Business Analyst

Qualified U.S. military veterans will receive preference for this position.

Position Summary

The Lead Business Analyst (Lead BA) serves as the senior functional and analytical expert supporting the Department of Military & Veterans Affairs (DMVA) and MVH. This position leads the full spectrum of business analysis activities for large‑scale, complex information systems—with the majority of work dedicated to the DMVA Salesforce application suite, including Salesforce Digital Experiences/Communities, Apex, Flows, Lightning Web Components, Aura Components, Conga Composer, and multiple custom integrations.

The Lead BA is responsible for requirements management, business process reengineering, solution architecture collaboration, Agile delivery leadership, security and compliance documentation, and procurement support. The position ensures alignment between business objectives, technical architecture, cybersecurity standards, DTMB enterprise policies, and vendor deliverables. The Lead BA sets analytical standards, mentors team members, and coordinates communication between business stakeholders, technical staff, and vendors.

Responsibilities

1. Salesforce Platform Leadership (Primary Duty Area)

Serve as the senior business analyst for all Salesforce-based systems supporting DMVA and MVH.
Lead discovery, documentation, and validation of requirements for Salesforce Admin, Apex classes, Flows, Lightning Web Components (LWC), Aura Components, Communities/Portals, and Conga Composer.
Translate business needs into Salesforce-ready specifications Including user stories, acceptance criteria, workflows, data definitions, and configuration guidelines.
Review and advise on design solutions, custom components, integration patterns, and security models related to Salesforce development.
Ensure Salesforce implementations align with DTMB enterprise standards, architecture principles, and security frameworks including NIST SP 800‑53.
Manage sprint backlogs, releases, and defect remediation using Azure DevOps (ADO).
Support Salesforce integrations involving REST APIs, SQL Server, Oracle, Azure services, microservices, and legacy systems.

2. Requirements Analysis & Business Process Reengineering

Lead requirements elicitation and prioritization across multiple stakeholder groups.
Develop detailed documentation including functional specifications, use cases, workflows, process diagrams, and business rules.
Conduct business process reviews and redesign workflows to optimize efficiency.
Ensure requirements meet quality standards using Azure DevOps.

3. Technical Collaboration

Partner with Solutions Architects to convert requirements into technical designs.
Participate in architecture reviews for Salesforce and other DMVA systems.
Review technical specifications for feasibility and compliance.
Prepare cost-benefit analyses, ROI assessments, and TCO evaluations.
Support security reviews and vulnerability remediation.

4. Agile Delivery & Project Coordination

Lead Agile ceremonies including sprint planning, standups, backlog refinement, and reviews.
Ensure user stories are complete, testable, and aligned with standards.
Track risks, dependencies, and project impacts.

5. Communication & Customer Service

Serve as the liaison between business, technical teams, leadership, and vendors.
Communicate requirements clearly for technical and non-technical audiences.
Manage stakeholder expectations and ensure transparency.

6. Security, Compliance, and Quality Assurance

Ensure solutions meet DTMB security standards and NIST controls.
Develop security documentation including SSPs, risk assessments, and POA&Ms.
Coordinate security scans and remediation.
Support QA activities ensuring requirements are testable.

Required Qualifications

10+ years business analysis experience.
Extensive Salesforce experience including Admin, Apex, LWC, Aura, Flows, Communities, and Conga Composer.
Knowledge of Agile and Azure DevOps.
Experience developing SOWs, RFPs, and procurement documentation.

Preferred Qualifications

Qualified veterans encouraged to apply.