Business Analyst

Rose International; Lansing (MI); Hybrid; Full time

Job summary

A leading company is seeking a Business Analyst to support project and work request needs, providing excellent customer service. Located in Lansing, MI, this hybrid role requires significant experience in business analysis and process review, along with strong communication skills. The successful candidate will act as a liaison among stakeholders to develop strategies for enhanced efficiency in public services, displaying confidence and adaptability in a dynamic environment.

Qualifications

• 6-8 years of general business analysis experience required.
• Experience working directly with senior management.
• Knowledge of IT solutions for public use and compliance with regulations.

Responsibilities

• Facilitate requirements elicitation meetings.
• Review and analyze business systems and user needs.
• Prepare and document Functional and Technical Specifications.

Skills

Azure

Business Analysis

Customer Service

DevOps

Documentation

MS Office

Education

Bachelor’s Degree

Tools

Azure DevOps

VISIO

MS Office products

Job description

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This range is provided by Rose International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$52.00/hr - $55.00/hr

Date Posted: 05/30/2025

Hiring Organization: Rose International

Position Number: 483494

Job Title: Business Analyst

Job Location: Lansing, MI, USA, 48933

Work Model: Hybrid

Work Model Details: Hybrid Role with 2 days onsite from day 1

Shift: Normal business hours

Employment Type: Temporary

FT/PT: Full-Time

Min Hourly Rate($): 52.00

Max Hourly Rate($): 55.00

Must Have Skills/Attributes: Azure, Business Analysis, Customer Service, DevOps, Documentation, MS Office

Experience Desired: Familiar with relational database concepts, and client-server concepts (5 yrs); Work with IT and business project teams to understand reporting,propose sol (5 yrs)

Required Minimum Education: Bachelor’s Degree

Preferred Certifications/Licenses: Not Required

Job Description

***Only qualified Business Analyst located in the Lansing, MI area to be considered due to the position requiring an onsite presence***

REQUIRED EDUCATION:

REQUIRED SKILLS/ EXPERIENCE

• Candidates must have a minimum of 6-8 years of general BA experience

• Candidates should have a minimum of 6-8 years general BA experience and a minimum of 6-7 years conducting business process review and requirements elicitation and documentation

• Minimum of 7 years conducting business process review and requirements elicitation and documentation

• Minimum of 5 years developing and/or managing user stories on agile development project(s)

• Minimum of 2 years working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions

• Minimum of 2 years supporting the development of or compliance to statement of work and/or other work agreements/contracts

• Minimum of 2 years working on projects developing/implementing IT solutions for public use

• Minimum of 1 year working on IT infrastructure projects

• Minimum of 1 year working with programs governed by state and/or federal regulations

• Experience working with multiple agencies and/or vendors and/or departments in an enterprise environment

• Business Understanding

• Identifies systemic gaps and possible solutions for continuous improvements and modernization

• Excellent analytical, organizational, and problem-solving skills

• Extensive experience using Azure DevOps, VISIO, MS office products

• Clear and concise communication skills required

ABOUT THE ROLE:

Business Analyst 4, Client Agency Services is looking for a Business Analyst 4 to provide excellent customer service supporting both project and work request needs. This person will have the opportunity to join inflight projects focused on implementing new IT solutions to provide increased efficiencies and public support. These IT solutions leverage current technologies and include working with subject matter experts, vendors, and the public. Key responsibilities include being the liaison between client and the project stakeholders, as well as providing expert facilitation and elicitation to help develop strategy and requirements for future enhancements and related work projects. In addition, as part of the overall support for Agency Partners, this person will be a critical member of the client Agency Services Business Analyst team, participating in various related work requests and contributing to the operational activities of the BA team. The ideal candidate will possess SOM client process experience; strong facilitator experience for requirements elicitation; experience with gap fit analysis and requirements refinement for an inflight project.

Customer service and being a champion to ease Agency compliance with client policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help Agency Partners navigate those for the success for their projects and work requests. A common day would include attendance in various standing meetings for each of the projects, as well as those that include the BA team – being able to confidently speak to current activities in each, listening to understand needs, and helping to provide input that assists in meeting the objectives of the respective meetings. In addition, related work will include preparing for and facilitating discussions with stakeholders to complete analysis and drive to consensus for requirements and priorities. Session outcomes will be captured in notes, specification documents and/or user stories.

Client Agency Services welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.

ROLE AND RESPONSIBILITIES:

• Facilitation of requirements elicitation meetings; experience with gap fit analysis and requirements refinement

• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs

• Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions

• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Analyst and Business Development

• Industries

  Government Administration and Staffing and Recruiting

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