Business Analyst

Insight Global; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking a senior Business Analyst to collaborate with stakeholders and development teams in the insurance services domain. You will help address a backlog of software enhancements and drive automation of business processes and workflows, acting as the bridge between business needs and technical delivery.

The role emphasizes independent requirements gathering, process analysis, workflow documentation, and participation in testing & validation across API-driven systems, reports,

Qualifications

• 3+ years of Business Analyst experience.
• Experience with Power BI or Tableau for data visualization.
• Strong Excel skills (advanced use for analysis/reporting).
• Experience with SharePoint and/or Azure DevOps for backlog and ticket management.
• Strong SQL development skills (querying, data analysis).
• Experience defining and tracking KPIs and operational metrics.
• Experience performing UAT or QA validation as a BA.
• Proven ability to work independently.
• Strong experience with requirements gathering and stakeholder interviewing.
• Ability to document workflows and business processes (Visio and/or Lucidchart preferred).
• Strong analytical and problem-solving skills.
• Industry experience preferred (insurance, financial, real estate).
• Exposure to proprietary/internal software environments.
• Experience working with API-driven systems or integrations.
• Bachelor’s degree (preferred).

Responsibilities

• Bridge business stakeholders and development teams to deliver backlog items and new projects.
• Gather and analyze requirements, document workflows, and specify business processes.
• Support reporting initiatives and automate manual processes where possible.
• Participate in testing and validation across API-driven systems and tools.

Skills

Business analysis

Requirements gathering

Stakeholder interviewing

Analytical thinking

UAT/QA validation

Reporting

Documentation

Communication

Problem solving

Education

Bachelor’s degree

Tools

Power BI

Tableau

Excel

SharePoint

Azure DevOps

Visio

Lucidchart

API integrations

Job description

Job Description

Insight Global is seeking a Business Analyst for a leading client in the insurance services industry. This person will work with stakeholders that develop & deliver insurance policies for clients consisting of financial institutions and real estate investors, and development teams. This individual will play a critical role in addressing a backlog of software enhancement requests, in addition to new project work with an emphasis on automating business processes & workflows, while acting as the bridge between business stakeholders and development teams. The workload would include around 60-70% of time on business requirements, and 30% of time in reporting. The ideal candidate is a proactive, senior-level BA who can independently gather requirements, analyze complex processes, and document workflows with clarity. This position involves working across internal systems and API-driven platforms, supporting reporting initiatives, and driving improvements to both manual and automated processes. The role requires strong analytical thinking, hands-on involvement in testing and validation, and the ability to quickly adapt in a dynamic environment undergoing new project ramp-up.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of Business Analyst experience
• Experience with Power BI or Tableau for data visualization
• Strong Excel skills (advanced use for analysis/reporting)
• Experience with SharePoint and/or Azure DevOps for backlog and ticket management
• Strong SQL development skills (querying, data analysis)
• Experience defining and tracking key performance indicators (KPIs) and operational metrics
• Experience performing UAT or QA validation as a BA
• Proven ability to work independently
• Strong experience with requirement gathering and stakeholder interviewing
• Ability to document workflows and business processes (Visio and/or Lucidchart preferred) for process flow documentation clearly
• Strong analytical and problem-solving skills
• Excellent communication and articulation abilities Industry experience preferred (insurance, financial, real estate, etc.)
• Exposure to proprietary/internal software environments
• Experience working with API-driven systems or integrations
• Bachelor’s degree (preferred but not required)