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Job Title: Business Analyst
Location: Holmdel, NJ
Duration: Full-time
Job Description
Key Responsibilities
- Build strong relationships with business users and consistently exceed service expectations.
- Collaborate with business and technical teams across all phases of the SDLC to ensure business needs are clearly understood and delivered.
- Elicit, analyze, validate, and document business and system requirements.
- Conduct stakeholder interviews and workshops to gather and clarify project requirements.
- Research business challenges and recommend practical, scalable solutions.
- Drive and execute requirements management and analysis best practices.
- Develop project estimates, timelines, and resource requirements for enhancements and initiatives.
- Perform root cause analysis and implement preventive measures for recurring business issues.
- Define, manage, and control solution scope for assigned projects and requests.
- Support application and technical projects to ensure milestones, schedules, and quality standards are met.
- Ensure on-time delivery of projects and enhancement requests aligned to defined requirements.
- Produce and maintain high-quality deliverables including:
- Business Requirements Documents (BRDs)
- Process maps and workflows
- Test cases and test plans
- Training and user documentation
- Conduct and manage project risk assessments throughout the lifecycle.
- Lead status meetings and communicate project health, risks, and progress to stakeholders.
- Support system testing, UAT coordination, and post-implementation validation.
- Maintain documentation standards and ensure adherence to organizational methodologies.
- Participate in continuous improvement initiatives and knowledge-sharing activities.
Qualifications
Education
- Bachelor’s degree in a related field or 5+ years of equivalent professional experience.
Skills & Experience
- 3+ years of experience as a Business Analyst and/or Systems Analyst.
- 3+ years of experience in a Project Management or functional business role.
- 2+ years of hands‑on SAP experience in one or more modules:
- Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.
- Experience gathering and documenting:
- Business requirements
- Functional and technical specifications
- Use cases and process flows
- Knowledge of Agile methodologies and SDLC best practices.
- Experience creating test plans, test schedules, and coordinating end‑to‑end testing.
- Familiarity with databases, infrastructure, networking concepts, and PCI compliance.
- Proficiency with Microsoft tools (Word, Excel, PowerPoint, Project, Visio).
- Experience using project and service management tools such as ServiceNow, Jira, or Clarizen.
- Ability to manage project budgets, timelines, and resource allocations.
- Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
- Excellent written and verbal communication skills with the ability to interact effectively at all organizational levels.
- Self‑motivated, able to work independently and collaboratively within teams.
- Retail or grocery industry experience preferred.
Preferred Certifications & Skills
- PMP, PMI, or SAP certification preferred.
- Bilingual skills a plus (English required).