Business Analyst

Northgate Resorts; Grand Rapids (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a detail-oriented Business Analyst to join their dynamic team in Grand Rapids. In this full-time role, you will leverage your analytical skills to support the revenue team in managing over 3,500 cabin, RV, and tent sites. Your responsibilities will include developing insightful reports, conducting data analysis, and collaborating with various departments to drive strategic revenue growth. This is a fantastic opportunity to make a significant impact in a fast-paced environment focused on creating memorable family camping experiences. If you have a passion for data and a collaborative spirit, this role is perfect for you.

Qualifications

• Bachelor's degree in data analysis, statistics, finance, or related field required.
• Strong experience with data modeling and forecasting techniques.
• 1-2 years in a data analysis or business analysis role preferred.

Responsibilities

• Develop and maintain revenue reports for various revenue centers.
• Conduct ad-hoc analysis to support decision-making.
• Automate data gathering and reporting workflows using Python.

Skills

Analytical Thinking

Data Analysis

Python

Excel (Advanced)

Communication Skills

Collaboration

Education

Bachelor's Degree in Data Analysis or Related Field

Professional Experience in Data Analysis

Tools

Google Workspace

Tableau

Power BI

Job description

This range is provided by Northgate Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $75,000.00/yr

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.

The Business Analyst will utilize their analytical skills to assist the revenue team in managing Northgate Resorts' 3,500+ cabin, RV, and tent sites. This role will support pricing, inventory management, systems management, forecasting, and strategic revenue growth through high-quality data analysis, performance, evaluation, and system optimization. This is a full-time position reporting to the Revenue Manager.

Duties & Responsibilities

• Develop and maintain daily and weekly reports on site revenue, retail, food & beverage, and other revenue centers
• Conduct ad-hoc analysis to support planning and operational decision-making
• Build and maintain data models to support performance analysis and scenario planning
• Analyze historical performance data to identify trends, anomalies, and opportunities
• Assist with forecasting and budgeting across business units
• Support inventory management, pricing strategies, and demand planning efforts
• Identify and escalate issues with data integrity or operational inconsistencies
• Leverage Python or other data programming languages to automate data gathering, transformation, and reporting workflows
• Summarize key insights and present findings to internal stakeholders
• Support cross-functional projects and departmental initiatives
• Building out the backend of reservations management systems and point of sale systems
• Interfacing with park employees on questions, programs etc.
• General administrative duties and data entry
• Participates in other projects and activities as assigned
  
  
  

Education/Training/Experience

• Bachelor's Degree in data analysis, statistics, finance, accounting, computer science, business, or a related field—or equivalent professional experience
• Advanced Excel skills required (Pivot Tables, Power Query, Data Modeling, Array Formulas, Charting)
• Familiarity with Google Workspace (G-Suite)
• Experience with BI tools such as Tableau or Power BI is a plus, but not required
• Experience with reservation, POS, or pricing systems is helpful but not mandatory
• Strong experience with data modeling and forecasting techniques in Excel or similar tools
• Proficiency with Python or similar data programming languages for automation and data processing tasks
• 1–2 years of experience in a data analysis, business analysis, or hospitality operations role preferred
  
  
  

Qualifications/Requirements

• Strong analytical thinking and attention to detail
• Collaborative mindset with the ability to work cross-functionally
• Ability to manage multiple projects, prioritize tasks, and meet deadlines
• Professional demeanor with a strong work ethic
• Results-oriented with a strong sense of urgency and initiative
• Excellent communication and interpersonal skills
• Must be able to work in a fast-paced office environment
  
  
  

Essential Physical Demands

• Remain stationary for long periods
• Walk and occasionally stand during shift
• Continuously reach, bend, lift, carry, stoop and wipe
• Able to lift up to 20 lbs
• Able to manipulate fingers, hands, and arms to reach, carry, serve, etc
• Ability to look at a computer monitor for extended periods
  
  
  

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Hospitality

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