Business Analyst

TechDoQuest; Fremont (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDoQuest is seeking a Business Analysis and Project Management professional in Fremont, CA to bridge GTM teams (Sales, Marketing, Operations) with technology and vendor partners. You will gather requirements, document process flows, and manage end-to-end delivery. You will drive process improvements, automation initiatives, reporting enhancements, and user adoption, using strong data analysis and cross-functional collaboration to deliver business value.

Qualifications

• Experience in business analysis and project management.
• Strong GTM/Sales Operations domain knowledge.
• Experience with CRM platforms: Microsoft Dynamics 365 and/or Salesforce.
• Experience with Sales Incentive/Compensation tools: SAP ICM/SPM, Xactly, or similar.
• Strong data analysis, reporting, and problem-solving skills.
• Experience working with cross-functional teams, IT, and external vendors.
• Understanding of AI and automation solutions within GTM processes.

Responsibilities

• Act as liaison between GTM business teams and technology/vendor teams.
• Gather and document business requirements, process flows, and functional specifications.
• Manage end-to-end project delivery, including planning, stakeholder communication, risk management, and execution.
• Drive process improvements, automation initiatives, reporting enhancements, and user adoption.
• Analyze data to identify trends, operational issues, and business improvement opportunities.

Skills

Business Analysis & PM

GTM Operations knowledge

CRM platforms knowledge

Sales Incentive/Comp tools

Data analysis & reporting

Cross-functional collaboration

AI & automation awareness

Tools

Microsoft Dynamics 365

Salesforce

SAP ICM/SPM

Xactly

Job description

Responsibilities

• Act as the liaison between GTM business teams (Sales, Marketing, Operations, Finance) and technology/vendor teams.
• Gather and document business requirements, process flows, and functional specifications.
• Manage end-to-end project delivery, including planning, stakeholder communication, risk management, and execution.
• Drive process improvements, automation initiatives, reporting enhancements, and user adoption.
• Analyze data to identify trends, operational issues, and business improvement opportunities.

Must-Have Skills:

• Business Analysis and Project Management experience.
• Strong GTM/Sales Operations domain knowledge.
• Experience with CRM platforms: Microsoft Dynamics 365 and/or Salesforce.
• Experience with Sales Incentive/Compensation tools: SAP ICM/SPM, Xactly, or similar.
• Strong data analysis, reporting, and problem-solving skills.
• Experience working with cross-functional teams, IT, and external vendors.
• Understanding of AI and automation solutions within GTM processes.

Preferred:

• Experience managing multiple stakeholders and end-to-end project delivery.
• Strong communication, documentation, and process mapping skills.
• Self-driven professional with a continuous improvement mindset.