Business Analyst

Welldoc; Columbia (MD); On-site; USD 75,000 - 120,000; Full time

Job summary

Welldoc, a leader in digital health, is seeking a Business Analyst to work with internal and external customers to design and deliver best-in-class mobile and digital health products. You will elicit requirements, document functional specs, lead JAD sessions, collaborate with UI/UX, participate in Agile, and help drive from idea to release with offshore teams.

This role requires healthcare domain knowledge and strong communication, with the ability to work independently in a collaborative

Qualifications

• At least 3 years of health-care focused analyst experience.
• Healthcare domain knowledge is a plus.
• Experience working with offshore teams.
• Understands the basics of software development lifecycle methodologies.
• Proficiency with Microsoft Office Suite, Visio, Acrobat.
• Requirement elicitation and analysis skills.
• Experience creating wireframes and prototypes.
• Detail oriented and organized.
• Excellent verbal and written communication.
• Able to work independently and in a team environment.
• Understands web and mobile software development tools and methodologies.

Responsibilities

• Elicit, evaluate, and document business and clinical requirements.
• Responsible for the research, analysis, documentation and validation of functional requirements.
• Lead formalized joint application development (JAD) sessions with key stakeholders.
• Collaborate with UI/UX team to define the user experience and create wireframes and prototypes for mobile and web applications.
• Participate in Agile development activities to ensure quality, clarity, and transparency throughout delivery.
• Contribute to iteration planning meetings to determine release and sprint capacity, estimation, and velocity.
• Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed.
• Create wireframes, prototypes, and diagrams to visually illustrate user needs.
• Lead user acceptance testing activities.

Skills

Analytics experience

Healthcare domain knowledge

Offshore teams experience

SDLC familiarity

Verbal and written communication

Independent and team work

Web/Mobile tools familiarity

Education

Bachelor's Degree

Tools

Microsoft Office

Visio

Acrobat

Job description

Company & Culture

Welldoc is at the forefront of digital health, driven by a powerful mission: empowering better cardiometabolic health through AI-powered, personalized digital tech, with a vision to be the leading advanced AI digital technology partner across the healthcare industry. We're a team passionate about leveraging cutting-edge science to improve lives, united by core values of collaborative innovation, accountability to excellence, customer focus, efficiency, and unwavering integrity, quality, and safety.

At Welldoc, you'll thrive in a collaborative and innovative environment where your contributions directly impact our mission. Recognized as a Great Place to Work for the past five years and named to Modern Healthcare’s Best Places to Work 2026, as well as being an industry thought leader featured at SXSW and in the Wall Street Journal and Economist, we invite you to make a real difference in healthcare with us.

Job Purpose

As a Business Analyst, you will need to be able to work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products.

Responsibilities

• Partner with subject matter experts to elicit, evaluate and document business and clinical requirements
• Responsible for the research, analysis, documentation and validation of functional requirements
• Lead formalized joint application development (JAD) sessions with key stakeholders
• Collaborate with UI/UX team to define the user experience and create wireframes and prototypes for mobile and web applications.
• Participate in Agile development activities to ensure quality, clarity, and transparency throughout delivery
• Contribute to iteration planning meetings to determine release and sprint capacity, estimation, and velocity
• Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed
• Create wireframes, prototypes, and diagrams to visually illustrate user needs
• Lead user acceptance testing activities

Required Skills & Experience

• at least 3 years of analyst experience for a company with a health care focus.
• Healthcare domain knowledge a plus (note: health care not health insurance)
• Experience working with off shore teams
• Understands the basics of software development lifecycle methodologies
• Proficiency in Microsoft Office Suite, Visio, Acrobat
• Requirement elicitation and analysis skills
• Experience in creating wireframes and prototypes
• Detail oriented and organized
• Excellent verbal and written communication skills
• Able to work independently and in a team environment
• Understands web and mobile software development tools and methodologies

WellDoc operates in ISO 13485 and MDSAP regulated and HITRUST compliant environments. Therefore, it is expected that all employees will have either prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

• Bachelor's Degree in appropriate field of study or equivalent work experience

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits .and the opportunity to participate in health savings accounts and/or dependent care accounts. While the anticipated salary range for this position is between $75,000 - $120,000/year with the expectation that most candidates will fall around the midpoint of the range. Exceptional candidates may exceed the range if education and experience warrant.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered all applicable laws.

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.