Business Analyst

Kids for the Future; Columbia (MD); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Health, dental, vision, life and disa­

Job summary

CRISP Shared Services, Inc. is seeking a Business Analyst to develop and deliver mission-critical software for the Health Information Exchange. You will partner with Analysts and stakeholders, gather requirements, and ensure stories meet acceptance criteria while aligning with product goals.

In a fast-paced Scrum team, you will refine features, write user stories, and help plan sprints, while tracking capacity, velocity, and quality across releases.

Qualifications

• Bachelor's degree in IT or business field.
• Minimum 2-3 years in a Business Analyst role with a software development team.
• Experience with Agile/Scrum, especially Product Owner, and writing User Stories.
• Experience with REST APIs and/or SOAP; familiarity with testing tools such as Postman.
• Ability to coordinate with clinical, business, and technical stakeholders.

Responsibilities

• Works with Analysts and stakeholders on requirements gathering and scoping for product features.
• Refines features so that the development team can clearly understand what is being developed.
• Identifies spike opportunities for the given features.
• Defines user stories, including writing Acceptance Criteria, and ensures stories meet the Definition of Ready.
• Communicate changes in requirements to stakeholders after Requirements Review Board approval.
• Ensure the development team backlog is in priority order.
• Participate in Scrum process and facilitate Scrum meetings.
• Keep track of team capacity, velocity, and predictability.
• Work with the team to refine and groom stories and plan sprints.
• Review Test Plans for stories before closing items to ensure Definition of Done.
• Escalate blockers to leadership when needed and take ownership of service success.
• Assist in transition of services to operations (DevOps, App Support) with release timelines and handoffs.
• Ensure teams stay on track to reach quarterly goals.

Skills

Agile/Scrum

Product Owner

User Stories

Acceptance Criteria

Jira

REST APIs

SOAP Web Services

Postman

Wireframes

Figma

Azure

Stakeholder management

Communication

Education

Bachelor's degree in IT or business

Tools

Jira

Postman

Azure

Figma

Balsamiq

Job description

• Location Remote - Columbia, MD, United States
• Base Pay $90,000.00 - $105,000.00 / Year
• Other Compensation up to 8% bonus potential
• Job Category CSS - Engineering
• Employee Type FT Exempt
• Required Degree 4 Year Degree

Description

Company Description

CRISP Shared Services (CSS) serves as the technology partner for health information exchange (HIE) partners in Maryland, DC, West Virginia, Connecticut, Alaska, Virginia, Kentucky, Florida, and other jurisdictions. CSS facilitates the electronic transfer of clinical information between disparate information systems in order to positively impact the healthcare system through improved patient care and outcomes, reduced costs, and data-driven understanding of regional public health concerns.

Job Summary

The Business Analyst will be responsible for developing and delivering mission critical new software applications for the CRISP Health Information Exchange. The Business Analyst will be an excellent verbal and written communicator, will have an attention to detail, the ability to solve coordinate with a number of stakeholders, manage priorities, and the ability to identify and resolve problems. The Business Analyst plays a critical role on the software development team to ensure delivered products meet requirements.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Works with the Analysts and other stakeholders on requirements gathering and scoping for product Features
• Refines features so that the development team can clearly understand what is being developed
• Identifies spike opportunities for the given features
• Defines user stories for the features, including writing Acceptance Criteria for the Devs and QAs, and ensure stories meet the Definition of Ready
• Communicate any changes in requirements following Requirements Review Board (RRB) approval to appropriate stakeholders
• Ensure that the development team backlog is in priority order
• Regularly participant in Scrum process
  
  • Facilitates Scrum meetings (Daily Scrum, Grooming, Planning, Review, and Retrospective)
  • Keep track of the team's capacity, velocity, and predictability
  • Work with the team to refine and groom stories
  • Plan sprints based on the team's current capacity
  • Review Test Plans for stories before closing items, ensuring all items are meeting the Definition of Done
• Attempts to remove any blockers from the team, if unable to remove blockers, and reaches out to the leadership to escalation any issues blocking the team
• Take ownership of overall success of the service
• Assist in the transition of developed services to operations teams (DevOps, App Support)
  • Together with Leads and Analysts: Determine appropriate Release timelines
  • Handoff Release items to Release Manager to push through deployment and validation progress
• Ensures that the teams stay on track to reach quarterly goals

Qualifications

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to quickly understand and take ownership of business processes and product development plans
• Ability to work with many different stakeholders and subject matter experts from different backgrounds (clinical, business, technical)
• Experience with Agile/Scrum methodology, particularly with the Product Owner role and with writing User Stories and Acceptance Criteria
• Comfortable working in fast paced environment with changing priorities
• Experience with writing and executing test cases a plus
• Take pride in delivering software that meets the client’s needs
• Knowledge of Agile incremental development methods
• Demonstrated ability to work well on a diverse team
• Experience writing requirements for REST APIs and/or SOAP web services, GRPC a plus
• Experience testing APIs via Postman or similar tool
• Experience creating wireframes or mockups through tools such as Figma or Balsamiq preferred
• Experience with Jira as management tool preferred
• Familiarity with Microsoft Azure preferred

Experience and/or Education Requirements

• Bachelor's degree in IT or business field
• Minimum 2-3 years in a Business Analyst position or similar role with a software development team

Summary

Compensation and Benefits Package

• Targeted base salary: $90k - $105k per year, based on experience and qualifications, plus benefits and bonuses.
• Benefits include the following but are not limited to health, dental, vision, life and disability insurance. CSS also has a 403(b) plan with discretionary employer match and contributions. You will be eligible for 20 days of Paid Time Off per year (accrued in accordance with CSS' policies). PTO is in addition to 8 company designated holidays. If you are not PTO eligible, you may be eligible for applicable state and/or local sick and safe leave in accordance with the provisions of any applicable state and/or local sick and safe leave laws.

Location: Hybrid, Columbia, MD (Open to remote candidates)

CRISP Shared Services, Inc. is an equal opportunity employer. This means that CRISP Shared Services Inc. is dedicated to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, marital status, genetic information, disability, military or veteran status, or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all team members.