Senior Business Analyst (Remote)

CareFirst BlueCross BlueShield; Washington (District of Columbia); On-site; USD 59,472 - 118,118; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution programs

Job summary

A leading health insurance provider is seeking a Sr. Business Analyst in Washington, D.C. The role involves gathering and documenting business requirements, coordinating user acceptance testing, and ensuring timely project deliverables. Candidates should possess a bachelor's degree in a relevant field and have at least three years of experience in business or systems analysis. Strong communication skills and knowledge of SQL are preferred. A competitive salary range from $59,472 to $118,118 is offered along with a comprehensive benefits package.

Qualifications

• 3 years experience in functional, operational, business, data, systems or testing analysis.
• Demonstrated ability to deliver high quality, effective deliverables on-time.
• Moderate understanding of business analysis core competencies.

Responsibilities

• Gather and document business requirements for software and systems.
• Coordinate user acceptance testing and implement end user test plans.
• Monitor project status and manage new work requests.

Skills

Time-management

Organizational skills

Excellent written and verbal communication

Customer service skills

Microsoft Office applications

Education

Bachelor's Degree in Business, Information Technology, Computer Science or related field

Tools

SQL

Job description

Purpose

The Sr. Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent assists in the gathering and synthesizing of business requirements for moderate to high complexity software, systems, processes and/or services and translates them into technical specifications ensuring the business objectives are met. As the technical expert, the incumbent meets the needs of the business area through which requirements flow.

Essential Functions

• Interpret business needs and issues by gathering, eliciting, analyzing, solutioning, documenting and validating the Business area's user and technical (functional/non-functional) requirements. Under the direction of a Lead Business Analyst, Product Owner, or Scrum Master, participates in the creation of technical documentation and configuration of Benefits for claims adjudication. Collaborates in the creation of project plans to define, organize and schedule requirements management and executes development activities. Participates in requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution.
• Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Providing guidance and training to application end users.
• Identifies, documents and troubleshoots problems in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
• Reviews, analyzes and creates detailed documentation of business systems and user needs. Responsible for the written documentation of technical requirements in a clear and well-organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
• Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.

Qualifications

Education Level: Bachelor's Degree in Business, Information Technology, Computer Science or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years experience in functional, operational, business, data, systems or testing analysis.

Preferred Qualifications

• Demonstrated ability to deliver high quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions.
• Moderate understanding of business analysis core competencies
• Experience writing and running SQL queries

Knowledge, Skills and Abilities (KSAs)

• Strong time-management and organizational skill.
• Excellent communication skills both written and verbal.
• Ability to organize stakeholder meetings.
• Microsoft Office applications usage.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range

$59,472 - $118,118

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Benefit Admin

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship