Business Analyst

Innobot, LLC; Cape Coral (FL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Remote-first role

Learning and certification support

Comprehensive benefits package

Job summary

Innobot Health is a U.S. based healthcare automation company seeking a business analyst to translate revenue cycle challenges into automation requirements and measurable outcomes.

This remote-first role centers on mapping workflows with clients, defining success metrics, and collaborating with RPA engineers through design, build, and testing phases. You will document processes for UAT and go-lives, support client teams, and communicate progress to stakeholders across time zones.

Qualifications

• 2+ years of business analysis experience, ideally in healthcare or RCM.
• Working knowledge of the US healthcare revenue cycle: eligibility, claims, payments, and denials.
• Strong requirements gathering and process mapping skills.
• Clear written and verbal communication with technical and non technical audiences.
• Comfort working independently in a remote, cross time zone team.

Responsibilities

• Map revenue cycle workflows with clients and identify automation opportunities.
• Translate operational problems into clear, buildable automation requirements.
• Partner with RPA engineers through design, build, and testing.
• Define success metrics and validate automation outcomes against them.
• Document processes, requirements, and exception paths.
• Support user acceptance testing and go-lives with client teams.
• Communicate progress and findings to stakeholders on both sides.

Skills

Requirements gathering

Healthcare domain knowledge

Communication

Remote collaboration

Tools

UiPath

Power Automate

SQL

Job description

Translate revenue cycle problems into automation requirements and measurable outcomes for our clients.

Innobot Health is a U.S. based healthcare automation company founded in 2021 and headquartered in Cape Coral, Florida. Our team of 170+ professionals across three continents builds the RPA and AI systems that put healthcare revenue cycles on autopilot, and our work has helped generate more than $1.3 billion in increased revenue for our clients.

What you'll do

• Work with healthcare clients to map revenue cycle workflows and identify automation opportunities.
• Translate operational problems into clear, buildable automation requirements.
• Partner with RPA engineers through design, build, and testing.
• Define success metrics and validate automation outcomes against them.
• Document processes, requirements, and exception paths.
• Support user acceptance testing and go-lives with client teams.
• Communicate progress and findings to stakeholders on both sides.

What you'll need

• 2+ years of business analysis experience, ideally in healthcare or RCM.
• Working knowledge of the US healthcare revenue cycle: eligibility, claims, payments, and denials.
• Strong requirements gathering and process mapping skills.
• Clear written and verbal communication with technical and non technical audiences.
• Comfort working independently in a remote, cross time zone team.

Nice to have

• Exposure to RPA platforms such as UiPath or Power Automate.
• Experience with EHR and practice management systems.
• Familiarity with payer portals, EDI transactions, and clearinghouses.
• Analytics or SQL skills for validating outcomes.

Compensation and benefits

• Competitive compensation with a comprehensive benefits package.
• Remote first role based in the United States.
• Learning and certification support.

We are an Equal Opportunity Employer and committed to excellence through diversity.