Business Analyst

Hitachi America, Ltd.; California, Santa Clara (MO, CA); Hybrid; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a detail-oriented entry-level Business Analyst for a 6-month contract. This role involves supporting the Business Development and Growth team through market research, managing Salesforce CRM workflows, and tracking business metrics. The ideal candidate will thrive in a fast-paced environment, eager to learn and contribute to strategic initiatives. Join a team dedicated to driving growth and innovation, where your analytical skills can make a significant impact. This position offers an exciting opportunity to develop professionally while being part of a collaborative and dynamic team.

Qualifications

• 1-2 years of relevant internship or work experience preferred.
• Familiarity with CRM systems, particularly Salesforce, is a plus.

Responsibilities

• Support Salesforce CRM activities including data entry and reporting.
• Conduct qualitative and quantitative market research.
• Collaborate with stakeholders to support operational improvements.

Skills

Analytical Skills

Research Skills

Communication Skills

Salesforce CRM

Data Management

Education

Bachelor's degree in Business

Bachelor's degree in Economics

Bachelor's degree in Marketing

Bachelor's degree in Information Systems

Tools

Salesforce

MS Office

Data Visualization Tools

Job description

Description

Business Analyst

Company: Hitachi America, Ltd.
Division: Chief Growth Office
Location: Santa Clara CA or Remote
Status: 6 Month contract with the possibility of extension

About Hitachi Ltd.

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of "Digital Systems & Services" - supporting our customers' digital transformation: "Green Energy & Mobility" - contributing to a decarbonized society through energy and railway systems, and "Connective Industries" - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company's revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.

About Hitachi America, Ltd.

Hitachi America, Ltd. is the regional headquarters for Hitachi Group companies in the Americas, overseeing the U.S., Canada, and Latin America markets. Headquartered in Santa Clara, California, Hitachi Americas has been deeply committed to its Social Innovation Business since its establishment in 1959, addressing society's most pressing challenges through innovative solutions. Leveraging its expertise and resources, Hitachi Americas and its subsidiary companies operate across diverse sectors, including transportation, energy, mobility, industrial manufacturing, healthcare, digital engineering, data analytics and others. Driven by Digital, Green, and Innovation, Hitachi Americas remains at the forefront of pioneering solutions that shape the future. For further details, please visit https://www.hitachi.us/.

Position Summary

We are seeking a detail-oriented entry level Business Analyst for a 6-month contract to support Hitachi America's high-performing Business Development and Growth team. This role will assist in conducting market and competitive research, managing Salesforce CRM workflows, tracking key business metrics, and enabling cross-functional insights to drive growth initiatives. Reporting to the Chief of Staff / Head of Operations, the ideal candidate is analytical, proactive, and eager to learn in a fast-paced, strategic environment.

Responsibilities:

• Support day-to-day Salesforce CRM activities including data entry, reporting, user support, and maintaining data accuracy

• Generate reports and dashboards to track sales pipeline, customer interactions, and business development KPIs

• Conduct qualitative and quantitative market research on target industries, competitors, and customer segments

• Assist with analysis of growth and strategy initiatives, partnerships, and strategic planning efforts, including analysis of macroeconomic trends and data analysis

• Collaborate with cross-functional stakeholders to gather requirements and support operational improvements

• Document business processes and support project coordination for internal growth initiatives

• Help prepare presentations and briefing documents for executive leadership

Qualifications:

• Bachelor's degree in business, Economics, Marketing, Information Systems, or a related field

• 1-2 years of relevant internship or work experience preferred (can include academic projects)

• Familiarity with CRM systems, particularly Salesforce (certification or admin experience a plus)

• Experience with MS Office including PowerPoint and Excel

• Strong analytical and research skills; comfortable working with data in Excel or similar tools

• Excellent written and verbal communication skills

• Highly organized, detail-oriented, and comfortable managing multiple priorities

• Eagerness to learn and contribute to a collaborative team environment

• Experience with data visualization tools (e.g., Salesforce) preferred

• Understanding of business development or sales processes preferred

• Exposure to market intelligence or competitive analysis tools preferred

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

For California only (as required by California's Pay Transparency for Pay Equity Act (SB 1162): The expected salary for this position in our California office is $ 38.98 per hour. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America's variable pay program, subject to the program's conditions and restrictions.

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [e-mail]. Queries other than accommodation requests will not be responded to.