Business Analyst

Texas GovLink, Inc.; Austin (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) matching

Cafeteria plan

Job summary

Texas GovLink, Inc. is an Austin-based firm seeking an experienced Business Analyst to join a technical services team. The role is hybrid with 80%-100% remote work, and candidates must be local to Austin, TX.

The BA will drive elicitation, write requirements, and support the full SDLC while mentoring peers in best practices. Responsibilities include analyzing processes, creating use cases and wireframes, and using Jira and Modern Requirements to track status and collaborate with developers and

Qualifications

• 8+ years eliciting requirements from customer interviews.
• Experience with SDLCs and process improvement.
• Experience developing user stories and use cases that follow BA best practices.
• Experience designing mockups and wireframes with UX in mind.
• Strong communication and facilitation skills (5+ years).

Responsibilities

• Elicit and analyze user needs, processes, pain points, and system capabilities to automate workflows.
• Translate elicitation results into requirements, user stories, use cases, and SRS documents.
• Mentor peers and promote BA best practices.
• Utilize TEA tools (Jira, Modern Requirements) to manage change control, SDLC participation, and status tracking.

Skills

Requirements elicitation

SDLC experience

Communication

Facilitation

Documentation & writing

Tools

Jira

Modern Requirements

Job description

Texas GovLink, Inc. is an Austin-based firm which has been a leading provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Business Analyst to be a key resource on a technical services team.

Work Location

Hybrid (80% - 100% remote). Candidates must be local to Austin, TX**

Responsibilities

This position will perform advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow. This BA will be involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Essential Functions:

• Elicitation & Analysis - Analyzes user needs, business processes, pain points, and computer system capabilities to automate surveys, use cases, competitive product analysis, and workflow analysis.
• Requirements Writing & Visual Output - Transforms information from elicitation sessions into business and functional requirements, use cases, user stories, software requirements specifications documents, wireframes, and mockups. Uses standard templates and simple, unambiguous, and concise natural language.
• Acts as a mentor to peers and colleagues in disseminating best practices and proactively seeks out training opportunities.
• Using TEA Tools Effectively - Uses TEA tools, such as Jira and Modern Requirements, to manage the change control process, participate in the SDLC, and track and communicate requirements status.

Qualifications

8 years of:

• Experience eliciting requirements from interviews with customers and creating well-written system requirements
• Experience with software development life cycles (SDLCs)
• Business process re-engineering and software process flow improvement experience
• Experience developing user stories and use cases that conform to business analysis best practices
• Experience designing mockups and/or wireframes that conform to UX best practices

5 years of:

• Demonstrated strong communication and facilitation skills
• Demonstrated strong writing and organization skills

4 years of:

• Documented experience working for or closely with TEA OR a federal/state/local education agency OR ed vendor

2 years of:

• Documented work experience with the issue tracking software \"Atlassian Jira\"
• Documented work experience with the requirements management software \"Modern Requirements\"

Preferred:

1 year of:

• Experience with K-12 instructional materials and/or instructional material procurement process

Texas GovLink offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (TGL shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.

Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check

Texas GovLink is an equal opportunities employer.