Business Analysis (Technology Management)

Morgan Stanley; Garden City Beach (SC); On-site; USD 80,000 - 130,000; Full time

Job summary

Join a dynamic mobile product team at a leading financial services firm, where you'll play a pivotal role in enhancing mobile applications. As a Business Analyst, you will bridge the gap between business needs and technical solutions, collaborating with agile teams to create exceptional client experiences. This role offers the opportunity to influence product roadmaps and drive innovative solutions in a supportive and inclusive environment. If you're passionate about mobile technology and eager to make a significant impact, this position is perfect for you.

Qualifications

• 5-10 years of experience in digital platforms with mobile and API knowledge.
• Strong understanding of mobile application architecture and technical concepts.

Responsibilities

• Gather and refine technical requirements for mobile applications.
• Collaborate with cross-functional teams to enhance client experiences.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Negotiation Skills

Project Management

Agile Methodologies

Interpersonal Skills

Education

BA/BS in Business

BA/BS in Computer Science

Related Field

Tools

Mobile Analytics

API Architecture

Technical Documentation

Job description

Business Analysis (Technology Management) page is loaded

Business Analysis (Technology Management)

Apply locations COMMERZ III, OBEROI GARDEN CITY time type Full time posted on Posted 4 Days Ago time left to apply End Date: December 31, 2025 (30+ days left to apply) job requisition id PT-3265450 Morgan Stanley & ETRADE Mobile Business Analyst - VP
Digital Client Experience & Platforms

Summary

The Morgan Stanley mobile product team is looking for a Business Analyst professional with experience bringing exceptional mobile experiences to market. This role within the Mobile Product team supports multiple mobile agile development teams working on the Morgan Stanley Wealth Management and ETRADE mobile applications within the Morgan Stanley Wealth Management - Digital Client Experience & Platforms department. You will be a vital part of a dynamic team responsible for supporting the Morgan Stanley Wealth Management applications, with specific focus on bridging the gap between business needs and scalable technical solutions.

The mobile team Business Analyst will work across mobile squads on the team's more important and challenging initiatives. You will collaborate with mobile agile squad Product Owners, mobile Technical Leads, and broader firm Product/Technical leads to facilitate technical requirements gathering and documentation. You will also support the architecture review process, helping the team to identify the implications of architecture decisions on legacy code + ensuring that solutions can scale to support future requirements and enhancements.

The ideal candidate should have experience creating product roadmaps, defining clear product requirements, and supporting cross-functional agile teams through the feature delivery flow. Experience with the native mobile development, WCAG accessibility standards, responsive/adaptive web development, mobile analytics, client-centric design thinking, API architecture, and agile development methodology is strongly preferred. While hands-on programming or technical experience is not necessarily required, successful candidates should possess a strong understanding of technical concepts, technical documentation standards, and mobile application architecture.

Key Responsibilities

1. Technical Requirement Gathering and Refinement
   Facilitate sessions to translate functional requirements and designs into technical requirements.
   Support Mobile Tech Leads in refining technical requirements through proof of concept exercises, collaboration with key stakeholders/SMEs, and navigating the architecture review process.
   Identify opportunities to create efficiencies/scalability when defining technical approaches.
   Ensure future initiatives/plans are factored into architecture decisions.
   Ensure the broader implications of project-specific decisions are understood and factored into technical approaches in order to avoid conflicts/issues throughout the entire mobile platform.
   Work with mobile Product Owners, Technical Leads, and Quality Assurance Leads to map out the most efficient way to group and sequence scope in the development cycle.
   Work with iOS, Android, and API Technical Leads to maintain a prioritized backlog of technical hygiene + tech debt remediation work.
   Conduct hands-on functional testing and validation of business requirements in conjunction with Quality Assurance teams.
2. Mobile and Competitor Analysis
   Understand when app SDKs need to be updated and the implications of new versions.
   Annual IOS/Android updates - what it means for us + if there are new capabilities that we should look at.
   New solutions to improve the client experience, platform stability, and team process.
3. Collaboration and Communication
   Keep a pulse on firmwide technical initiatives/priorities to identify and absorb applicable mobile team work.
   Build and maintain relationships with SMEs outside of the mobile team; specifically Technical and Product SMEs supporting back-end, middleware, app framework, and web platform teams.
   Produce high-level functional + technical documentation to help teams in the future with troubleshooting issues and/or further enhancing experiences.
   SME for other POs on technical implementations; specifically, analytics, accessibility, and pilot/feature flags.
   Produce FAQs/documentation for client support teams.

Requirements

1. 5-10 years of experience working on digital platforms, with strong knowledge of client-facing mobile, web, and API-based digital experiences.
2. Superior analytical, interpersonal, communication (written, verbal, and technical), presentation, negotiation, and problem-solving skills.
3. Strong understanding of technical concepts, technical documentation standards, and mobile application architecture.
4. Experience managing the definition and execution of projects (conceptualization, requirements, design, development, testing, and implementation).
5. Ability to work with cross-functional teams to effectively manage business objectives.
6. Experience with Agile development methodologies preferred.
7. Self-motivated, detailed-oriented, team player, and organized.
8. Efficient at managing multiple projects and initiatives concurrently under deadline constraints.
9. BA/BS in business, computer science, or related field.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences.