Business Administrator

Visual Marking Systems Inc; Twinsburg (OH); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k company match

Paid vacation

Job summary

Visual Marking Systems Inc. is seeking a Business Administrator for an onsite role in Twinsburg, OH. The position handles daily order entry, RMA processing, and ERP PO creation, with ongoing coordination among sales, customer service, and production teams.

The ideal candidate will navigate MS Office, CRM platforms, and ERP/MRP systems, ensuring accurate PO data and timely responses to customers. Monday–Friday, 8am–5pm, with salary range $42,000–$50,000 based on experience.

Qualifications

• High school diploma or GED required.
• Associate degree or comparable education or experience preferred.
• 2+ years in a business-to-business or administrative setting preferred.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook.

Responsibilities

• Daily order entry and post-sales service including issuing RMAs and order status updates.
• Process POs into ERP, review and correct PO errors for ERP processing.
• Communicate with clients and internal teams via email, phone, or portal.

Skills

Microsoft Office

CRM platforms

ERP platforms

Communication skills

Organization

Education

High school diploma/GED

Associate degree or comparable

Tools

ERP/MRP systems (e.g., SAP, Syteline)

Job description

Visual Marking Systems is looking for a Business Administrator to add to our Team. The Business Administrator is responsible for monitoring VMS's order-entry platform inbox. The Business Administrator will process the incoming orders and create PO's into the ERP system. The Business Administrator will review and correct any errors in a PO that does not allow it to process through the ERP.

Responsibilities:

• Daily order entry through automated systems, post-sales service including issuing RMA's, shipment notification, order status updates, expediting, maintaining specified timelines, and coordination with internal VMS team members to satisfy customer needs.
• To become proficient in VMS specific software and its' ERP.
• Processing PO's through customer-driven portals, EDI orders, or through VMS's platform.
• Communicate by email, phone, or via portal to update clients/customers and VMS team members (sales, customer service, production).
• Actively research and identify opportunities for upselling or to involve the sales team.
• Must be able to build positive, collaborative, and productive relationships with customers and internal team members.

Qualifications:

• Comfortable with working with technology, learning new systems quickly, and adapt to evolving technical needs. This will include, but is not limited to, Microsoft Office Suite, CRM platforms (such as: Vantage, Salesforce, Monday.com, Plan Prophet, Asana), and ERP/MRP platforms (such as: E4/EPMS, SAP, Syteline,).
• Excellent phone and communication abilities.
• Strong knack for organization and multitasking within a fast-paced environment.
• Ability to successfully manage time, problem solve, and resolve conflicts

Education/Experience:

• High school diploma/GED required.
• Associate's degree or comparable secondary education, training, certification, or experience.
• 2-years experience in business-to-business or administrative setting preferred.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience using an ERP system is a plus.
• Ability to read/interpret blueprint drawings and/or engineer prints a strong plus.

Onsite/In office role.

8am - 5pm, Monday - Friday.

Exempt-status, $42,000-$50,000/yr to start, commiserate on experience.

Benefits at 90-days: medical, dental, vision, 401k (company match), PTO. Paid vacation at 1-year. Immediately paid Holidays. Free and discounted company apparel. Tuition reimbursement.