Business Account Specialist - DG Connections

PPL; Providence (RI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rhode Island Energy, part of the PPL Corporation family, is seeking a customer-facing professional to own and manage the distributed generation (DG) interconnection process from start to finish. You will guide applicants through regulatory, technical, and contractual steps, coordinating with internal teams and external partners.

As a DG subject matter expert, you will educate others on DG initiatives, support feasibility reviews, and help ensure timely, cost-effective interconnections while

Qualifications

• Bachelor's Degree or equivalent industry experience and 2 years of work experience.
• Project Management experience is preferred.

Responsibilities

• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
• Conduct engineering screenings/feasibility reviews, maintain work management system and update procedures to support the design solutions that enhance Distributed Generation programs.
• Develop and maintain effective relationships with network strategy, account development, inside and outsides sales, regulatory, energy product & program management, jurisdictional teams and external vendors in order to facilitate communications, integrate work and ensure the successful delivery of company's products and programs.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
• Coordinate internal and external resources assigned to perform comprehensive engineering studies (i.e., ASO Study, Impact Study, Feasibility Study, etc.), commissioning analysis and reports in order to ensure timely delivery of DG projects per applicable jurisdictional tariffs.
• Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.
• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in order to identify impact of different scenarios on the business and strategies for integrating cost efficiencies.
• Ensure projects are following appropriate accounting procedures.
• Negotiate, develop, and administer all aspects of interconnection related agreements.
• Provide energy efficiency and growth leads to the sales organization as applicable.
• Update and maintain company websites with latest program information.
• Represent PPL Corporation as needed in various industry associations.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Project Management

Education

Bachelor's degree or equivalent

Job description

Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE:PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

Rhode Island Energy is looking for a customer-facing professional who will own and manage the relationship with complex, expedited and simplified distributed generation (DG) applicants throughout the company's end to end interconnection process. Successful candidates will have strong technical and project management skills, enabling customer sponsored DG projects to be interconnected cost effectively, within state regulated timelines, while achieving high customer satisfaction.

The professional will act as the customer's primary point of contact guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex DG projects with multitude of internal and external stakeholders throughout the construction process.

As a DG subject matter expert, the candidate will also be expected to provide outreach and educate others on DG initiatives. This position may also get involved in the preliminary stages of large complex electric projects in assisting customers with evaluating the feasibility of such projects.

Responsibilities

• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.


• Conduct engineering screenings/feasibility reviews, maintain work management system and update procedures to support the design solutions that enhance Distributed Generation programs.


• Develop and maintain effective relationships with network strategy, account development, inside and outsides sales, regulatory, energy product & program management, jurisdictional teams and external vendors in order to facilitate communications, integrate work and ensure the successful delivery of company's products and programs.


• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.


• Coordinate internal and external resources assigned to perform comprehensive engineering studies (i.e., ASO Study, Impact Study, Feasibility Study, etc.), commissioning analysis and reports in order to ensure timely delivery of DG projects per applicable jurisdictional tariffs.


• Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.


• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in order to identify impact of different scenarios on the business and strategies for integrating cost efficiencies.


• Ensure projects are following appropriate accounting procedures.


• Negotiate, develop, and administer all aspects of interconnection related agreements.


• Provide energy efficiency and growth leads to the sales organization as applicable.


• Update and maintain company websites with latest program information.


• Represent PPL Corporation as needed in various industry associations.


• Performs other duties as assigned.


• Complies with all policies and standards.

Qualifications

• Bachelor's Degree or equivalent industry experience and 2years of work experience.


• Project Management experience is preferred.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.