Distributed Generation (DG) Project Coordinator

National Grid plc; Northboro (IA); Hybrid; USD 93,000 - 109,000; Full time

Job summary

National Grid plc in Northborough, MA is seeking a Distributed Generation Project Coordinator to own and manage the DG interconnection process for complex customer projects. The role is hybrid, combining office collaboration with field-related activities and regulatory coordination.

You will act as the primary contact for customers, coordinate internal and external stakeholders, develop project plans, and ensure timely delivery within state timelines while maintaining strong customer

Qualifications

• 2+ years in project coordination or engineering.
• Experience with interconnection processes preferred.
• Customer-facing role with strong communication.

Responsibilities

• Coordinate DG interconnection studies with internal teams.
• Manage DG projects with customers, vendors, and contractors.
• Oversee schedules and milestones.
• Provide guidance on regulatory and technical obligations.

Skills

Project management

Customer service

Stakeholder coordination

Communication skills

Technical DG knowledge

Education

Degree in PM or Engineering

Tools

STORMS

Salesforce

Primavera

Job description

About us

National Grid is hiring a Distributed Generation (DG) Project Coordinator, for our Customer Energy Integration department in our Northborough, MA office. This is a hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Customer Energy Integration is looking for a customer-facing professional who will own and manage the relationship with complex distributed generation applicants and interconnected customers throughout the company’s E2E interconnection process. Successful candidates will have strong technical and project management skills, enabling customer sponsored DG projects to be interconnected cost effectively, within state regulated timelines, while achieving high customer satisfaction.

The professional will act as the customer’s primary point of contact guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex DG projects with a multitude of internal and external stakeholders throughout the construction process. As a DG subject matter expert, the candidate will also be expected to provide outreach and educate others on DG initiatives. This position may also get involved in the preliminary (Step 0) stages of large complex electric projects in assisting customers with evaluating the feasibility of such projects.

Key Accountabilities

• Coordinate with Engineering on responses and provide direction on complex interconnected customer issues and questions.
• Responsible for coordination with the National Grid Distribution Control Center around planned and unplanned outages and system issues.
• Oversee communication and reporting on the progress status of studies.
• Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
• Maintain the work management systems and update procedures to support the design solutions that enhance Distributed Generation programs.
• Build and communicate schedules, maintain milestones, and perform DG process related tasks and necessary documentation.
• Develop and maintain effective relationships with Distribution and Transmission Engineering, ISO-NE, CEI Account Development, Legal, Regulatory, and Jurisdictional teams in order to facilitate communications, integrate work, and ensure the successful delivery of the project.
• Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
• Coordinate engineering and operations resources, internal and external, assigned to ensure timely delivery of DG projects per tariff requirements.
• Communicate project expectations and provide status updates to the interconnecting customer.
• Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.
• Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in order to identify impact of different scenarios on the business and strategies for integrating cost efficiencies.
• Manage financial aspects of project requirements.
• Negotiate, develop and administer all aspects of interconnection related agreements.
• Represent National Grid as needed in various industry associations

Qualifications

• Minimum of 2+ years of professional work experience required.
• Degree desired in a project management, engineering field or equivalent experience preferred.
• Demonstrated superior customer service and analytical skills.
• Experience with STORMS, Salesforce, and/or Primavera a plus.
• Having proven experience with problem solving across multiple facets of the project management process and stakeholders. Having the ability to articulate findings and anticipate challenges to better navigate next steps.
• Support and be part of a team environment.
• Demonstrates strong interpersonal skills, negotiations and communications. Lets people affected by a decision know what's happening and is able to clearly articulate reasons for a decision.
• Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g. taking action to avoid future crisis or create opportunities to improve existing practices.
• Excellent organizational, data management and computer skills.
• Good knowledge of DG system design practices and installation standards.
• A valid driver's license with a safe driving history that meets National Grid's Safe Driver policy is required.

Knowledge & Experience

• Familiarity with power system components, engineering concepts, project management and interconnections.
• Experience with renewable energies and utility industry a major plus.
• Demonstrated project management skills.
• Knowledge or willing to understand various regulatory policies and interconnection related standards.
• Able to read schematics, one-lines and recommend/oversee changes to documentation.
• Proficient in using Microsoft Office software products.
• Experience with utility electric construction a plus.
• Excellent verbal and written communication skills.
• Ability to represent the company in meetings and seminars, present material as needed.

$93,000 - $109,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, its everything we put into everything we do. Its our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. Its all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.