Bus Group Tour Host — Part-Time Guest Concierge

Jackpot Junction Casino Hotel; Morton (MN); On-site; USD 20,664 - 41,121; Part time

Job summary

Jackpot Junction Casino Hotel in Morton, MN, is hiring for a part-time role focused on providing exceptional guest service. The position involves engaging with guests, managing casino promotions, and handling telemarketing activities.

Applicants should possess strong communication skills, a friendly personality, and a valid Minnesota driver's license. The shifts will mainly be in the afternoon, evening, and late night, including weekends. This role is ideal for individuals who are motivated and have some experience in customer service or sales.

Qualifications

• 1-2 years of travel and/or sales experience preferred but not required.
• Must possess a valid Minnesota driver's license.

Responsibilities

• Provide guest service, serving as the initial contact for bus groups.
• Serve as host for casino bus trips.
• Engage in telemarketing.
• Answer incoming calls and direct them appropriately.

Skills

Excellent oral and written communication skills

Strong Microsoft Word skills

Strong Microsoft Excel skills

Strong problem-solving abilities

Guest service-oriented

Tools

Crystal Reports

Campground Manager software

Job description

Jackpot Junction Casino Hotel in Morton, MN, is hiring for a part-time role focused on providing exceptional guest service. The position involves engaging with guests, managing casino promotions, and handling telemarketing activities.

Applicants should possess strong communication skills, a friendly personality, and a valid Minnesota driver's license. The shifts will mainly be in the afternoon, evening, and late night, including weekends. This role is ideal for individuals who are motivated and have some experience in customer service or sales.