Bus Dispatch & Route Coordinator

First Student, Inc.; New York (NY); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Career growth

Training programs

Positive work environment

Community safety

Job summary

First Student is hiring a Dispatcher in Brooklyn, NY. The role involves overseeing daily bus routes, scheduling, and coordinating with drivers and customers to keep operations safe and on time.

Responsibilities include dispatching buses, addressing service issues, and supporting day-to-day supervision. Requires a high school diploma and 3–5 years of relevant experience; DOT-related safety guidelines apply.

Qualifications

• High school diploma or equivalent.
• 3–5 years of relevant experience.
• Previous dispatch or terminal operations experience preferred.

Responsibilities

• Oversee daily bus routes and scheduling.
• Dispatch buses and ensure on-time operations.
• Communicate with drivers and customers by phone and radio.
• Coach drivers on frontline issues and respond to service concerns.

Skills

Communication

Customer service

Organization

Telephone/Radio

Education

High school diploma or equivalent

Tools

Radio-dispatch equipment

Job description

First Student is hiring a Dispatcher in Brooklyn, NY. The role involves overseeing daily bus routes, scheduling, and coordinating with drivers and customers to keep operations safe and on time.

Responsibilities include dispatching buses, addressing service issues, and supporting day-to-day supervision. Requires a high school diploma and 3–5 years of relevant experience; DOT-related safety guidelines apply.