Bus Dispatch & Operations Coordinator

First Student, Inc.; McMinnville (OR); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Paid PTO and holidays

Career advancement opportunities

Chime MyPay access

Job summary

First Student, Inc. is hiring a Dispatcher to oversee bus routes and scheduling, counsel drivers, and manage front‑line communications. The role emphasizes safety, on-time performance, and customer service, with benefits and career growth opportunities across North America.

Benefits include medical, dental, vision, and a 401(k), plus PTO and holidays. This is a full‑time position with opportunities for advancement and access to earned wages before payday via Chime MyPay at Work.

Qualifications

• High school diploma or equivalent.
• 3-5 years' dispatch or operations experience.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to work under time constraints.
• DOT drug testing and safety regulations awareness.

Responsibilities

• Oversees routes and bus scheduling.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Reports driver issues to Operations Supervisor.
• Communicates with major contracted customers.
• May assist with charter bookings or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Performs clerical duties as needed.

Skills

Communication

Customer service

Radio dispatch

Time management

Computer literacy

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student, Inc. is hiring a Dispatcher to oversee bus routes and scheduling, counsel drivers, and manage front‑line communications. The role emphasizes safety, on-time performance, and customer service, with benefits and career growth opportunities across North America.

Benefits include medical, dental, vision, and a 401(k), plus PTO and holidays. This is a full‑time position with opportunities for advancement and access to earned wages before payday via Chime MyPay at Work.