Bus And Tech App Analyst

State of North Carolina; Arkansas; On-site; USD 71,000 - 106,000; Full time

Job summary

The North Carolina Department of Health and Human Services (NCDHHS) is seeking an Applications Systems Analyst I (NS) in Raleigh, NC. The role provides business systems analysis and programming across the full software life cycle, including requirements, design, development, testing, and production support.

Responsibilities include delivering specifications, test plans, and documentation; collaborating with clients and senior analysts; and ensuring high-quality service to stakeholders while

Qualifications

• Experience with developing/troubleshooting SQL queries.
• Programming experience using .NET technologies.
• Experience in server migration, IIS and SSL binding.
• Experience with SaaS platforms like Power BI, SharePoint, Power Automate, Power Apps, JIRA, ServiceNow, SimpliGov.

Responsibilities

• Design new programs and modify existing ones.
• Provide complete documentation, debugging, and testing.
• Produce deliverables for all phases of the project life cycle.
• Participate in planning meetings and client/design discussions.

Skills

SQL queries

.NET technologies

IIS

SSL Certification Binding

Power BI

SharePoint

Power Automate

Power Apps

JIRA

ServiceNow

SimpliGov

ASP.NET MVC

JavaScript

Entity Framework

Education

Bachelor's degree in computer science or IT-related field

Associate degree in computer science or IT-related field + 1 year experience

High School diploma or GED + 4 years experience

Tools

IIS

SQL Server

ASP.NET MVC

Bootstrap

JavaScript

jQuery

CSS

HTML

Entity Framework

SAML Authentication

Job description

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

Applications Systems Analyst I (NS)

Position Number

60043485

Grade

DT07

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to provide business systems analysis and programming. Duties include designing new programs, analyzing and modifying existing programs, providing complete documentation, debugging programs, writing specifications, writing test plans and testing. Responsibilities include producing deliverables for all phases of the standard development project life cycle, from functional requirements through final implementation and production support. Duties include participation in project planning meetings, design with clients and senior analytical staff, consultation and planning for specific modifications and enhancements to the system, status reporting, and project monitoring for quality assurance and adherence to procedures, and providing optimum quality service to the clients.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience with developing/troubleshooting SQL queries
• Programming experience using .Net Technologies
• Experience in Server Migration, IIS and SSL Certification Binding
• Experience with digital-services SaaS platforms, such as Power BI, Sharepoint, Power Automate, Power Apps, JIRA, Service Now, SimpliGov.

Salary Grade Range

$70,528.00 - $105,793.00

Recruitment Range

$70,528.00 - $87,984.00

Management Preference

• Experience with Incident Reporting System - Perform functional and technical assessments of the existing application that was developed in ASP.NET MVC, Bootstrap, JavaScript, jQuery, CSS, and HTML, Entity Framework, SAML Authentication, with SQL Server backend databases.

Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Required To Report Onsite In Raleigh, NC For Its Duties

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency‑wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

Minimum Education and Experience

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution

OR

Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development

OR

High School or General Educational Development (GED) diploma and four years of experience in business application consulting or development; or an equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.