Burlington Hyundai Sales Associate

Burlington Subaru; Burlington (VT); Presencial; USD 60.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k Matching

Flexible Spending Account

Descripción de la vacante

Burlington Subaru in Burlington, VT is seeking a sales associate to sell new and/or pre-owned vehicles at dealership gross, volume and customer satisfaction standards.

This role emphasizes personal work habits, prospecting, and selling, with a base salary plus commission and the opportunity to earn more through performance. You will manage CRM, follow up with customers, and deliver vehicles while maintaining CSI scores.

Formación

• High School Diploma.
• 1–2 years’ experience in a sales oriented environment.
• Adapt to change with a customer-centric mindset.
• Advocate for teammates; committed to technology advancement.
• Effective communication skills: oral, written, listening.
• Promotes a positive image of the company and solves customer issues.

Responsabilidades

• Prepare monthly plans to reach personal monthly goals.
• Track daily activities: showroom calls, internet opportunities, test drives, appointments.
• Complete CRM duties and follow-ups; ensure accurate customer data.
• Maintain CRM to encourage repeat business and referrals; meet market share.
• Be active in prospecting beyond daily walk-ins to hit targets.
• Conduct dealership walkthroughs with clients (service, features, parts).
• Deliver sold vehicles and offer a second delivery if preferred.
• Learn automotive terminology and stay updated on products.
• Maintain CSI scores above regional average.

Conocimientos

Sales experience

Customer service

CRM proficiency

Communication skills

Educación

High School Diploma

Descripción del empleo

$60,000.00 - $120,000.00 Base+Commission/year

Description

Role Purpose

Directly responsible for selling new and/or pre-owned vehicles at dealership gross, volume and customer satisfaction standards. This position includes three broad areas of activity: personal work habits, prospecting, and selling. The base of this business is customer satisfaction; the Sales Associate is committed to guaranteeing satisfied customers.

Leadership

This role does not manage others.

• Prepare monthly to better understand the day-to-day activities necessary to achieve monthly personal goals as set by management.
• Track daily activities such as: showroom phone and internet opportunities, test drives, appointments, etc. to monitor and stay on path toward achieving monthly goals. Report to management concerning any obstacles or opportunities that may affect workflow.
• Complete all daily activities. Included but not limited to: CRM duties, follow ups, entering complete and accurate customer contact information, and following up with delivered clients in accordance to management’s instructions.
• Maintain CRM system to encourage repeat business and encourage vehicle owner to refer leads and prospects, as well as to achieve market share requirements.
• Be active and creative in customer prospect opportunities, developing opportunities outside of daily walk-in traffic to help achieve goals.
• Complete a dealership walkthrough with all clients (service, features, parts, etc.)
• Perform delivery of sold vehicle, demonstrating features and operation of the vehicle. Offer second delivery at customer’s preference.
• Learn and understand the terminology of the automobile industry and keep abreast of technological changes in products. Be familiar with competitive products, including prices, equipment, models, and trading practices.
• Maintain CSI scores above regional average on a monthly basis.

Qualifications

Competencies and Qualifications

• High School Diploma
• 1-2 years’ experience in a sales orientated environment preferred
• Can adapt and embrace change with an internal and external customer centric mindset
• Act as an advocate for teammates and have a strong commitment to technology advancement
• Possesses effective communication skills: oral, written, listening.
• Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Here at Hoffman Auto Group, we value our employees with amazing benefits plans that include Health, Dental, Vision, 401k Matching, Flexible Spending Account & More!