Burger King Shift Leader

Workforgps; Wyomissing (Berks County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader in a vibrant restaurant environment. This role offers an exciting opportunity to lead and motivate a team, ensuring exceptional customer service and operational excellence. With responsibilities ranging from training team members to managing daily operations, you will play a key role in creating a positive dining experience. The company fosters a fun and supportive atmosphere, providing structured training programs and numerous benefits to help you grow in your career. If you're ready to take on a leadership role and make a difference in a fast-paced setting, this is the job for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Strong customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach team members while supervising restaurant operations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join us as a Burger King Shift Leader at GPS Hospitality

We are seeking a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members and are responsible for directing daily restaurant operations in the absence of the General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer service, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach team members
3. Utilize GPS Hospitality Systems to operate the restaurant effectively each shift
4. Maintain excellent knowledge of restaurant operations and set an example for the team
5. Provide coaching and feedback to team members
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce cash handling policies; address violations appropriately
9. Perform any other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume environment
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training programs for career development

Equal Opportunity Employment

GPS Hospitality is an Equal Opportunity employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation Statement

We strive to accommodate applicants with disabilities and encourage those who need assistance during the hiring process to contact Human Resources at 770-738-8779.