Burger King Shift Leader

GPS Hospitality; Tennessee; On-site; USD 30,000 - 40,000; Full time

Job summary

GPS Hospitality is seeking a Burger King Shift Leader to oversee daily operations and ensure exceptional customer service. The role involves training team members, managing restaurant compliance, and providing leadership in a dynamic environment. Ideal candidates will have supervisory experience and a passion for customer satisfaction.

Benefits

Regular performance reviews

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career development through structured training programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team.
• Supervise daily operations in the absence of management.

Skills

Customer Service

Problem Solving

Team Management

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards across all areas such as product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests.
2. Train & coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any violations.
9. Perform other duties as assigned by the Restaurant General Manager (RGM).

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years old and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Stand for 8-10 hours.
4. Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship, age, disability, gender (including pregnancy, childbirth, and related conditions), sexual orientation, genetic information, veteran or military status, marital status, or other characteristics protected by law.

Accommodation

GPS Hospitality provides reasonable accommodations for applicants with disabilities. If you require assistance, contact Human Resources at 770-738-8779.