Burger King Shift Leader

Workforgps; Norcross (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader at an innovative restaurant chain, where you'll oversee daily operations and ensure exceptional customer service. This role is perfect for individuals looking to grow their leadership skills in a fast-paced environment. With a focus on team management and operational excellence, you'll play a crucial role in creating a positive dining experience. Enjoy a supportive work culture and opportunities for career development while making a real impact in your community. If you're passionate about service and leadership, this is the place for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Training

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team, supervise in accordance with company values.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Education

High School Diploma

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager. This includes, but is not limited to, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and high proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any violations
9. Perform other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth, and related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation Policy

GPS Hospitality will make reasonable accommodations for applicants with disabilities to assist in the hiring process, unless undue hardship is imposed. Contact Human Resources at 770-738-8779 for assistance.