Burger King Shift Leader

Workforgps; Rome (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their dynamic restaurant team. This role involves training and coaching team members, ensuring compliance with company standards, and delivering outstanding customer service. The ideal candidate will demonstrate strong problem-solving skills and the ability to thrive in a fast-paced environment. With structured training for career development and various health benefits, this position offers a fantastic opportunity for growth and recognition in the restaurant industry.

Benefits

Performance Reviews

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in restaurant or retail.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team while supervising daily operations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in restaurant or retail
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to bend, squat, twist, pull, and reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

• Performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training for career development

Additional Information

GPS Hospitality is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities upon request. For assistance, contact Human Resources at 770-738-8779.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Manufacturing
• Industry: Restaurants