Burger King Shift Leader

Workforgps; Kennesaw (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Leader to join its dynamic team. In this pivotal role, you will oversee daily operations, ensuring compliance with company standards while providing exceptional service to guests. You will train and coach team members, demonstrating strong leadership and problem-solving skills. This full-time position offers structured training for career development and a supportive work environment. If you are passionate about delivering great customer experiences and leading a team, this opportunity is perfect for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in restaurant or retail.
• Excellent customer service skills and ability to work under pressure.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach the team while supervising daily operations.

Skills

Customer Service Skills

Problem-Solving Skills

Supervisory Experience

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in areas such as product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Enforce all cash policies; address and document violations
9. Perform other duties as assigned by the RGM

Job Requirements

• 0-2 years of supervisory experience in restaurant or retail
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18+ and authorized to work in the US

Physical Requirements

• Ability to bend, squat, twist, pull, reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

• Performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or other protected characteristics.

Accommodation

GPS Hospitality will provide reasonable accommodations for applicants with disabilities, unless it causes undue hardship. Contact HR at 770-738-8779 for assistance.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants