Burger King Shift Leader

GPS Hospitality; Ringgold (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

GPS Hospitality is seeking a Shift Leader for Burger King to oversee daily operations, train team members, and ensure exceptional customer service. This role requires strong leadership skills and the ability to manage a high-volume environment effectively. Ideal candidates will have some supervisory experience and a passion for delivering quality service.

Benefits

Performance reviews

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Structured training for career development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team.
• Supervise according to GPS values and behaviors.

Skills

Customer service

Problem-solving

Team management

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining high proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise according to GPS values and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address violations
9. Perform other duties as assigned by the RGM

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions like bending, squatting, twisting, pulling, and reaching
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

• Performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities unless it imposes an undue hardship. Contact Human Resources at 770-738-8779 if assistance is needed.