Burger King Shift Leader

Workforgps; Madison (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance their restaurant team. In this role, you will oversee daily operations, ensuring compliance with company standards while providing exceptional customer service. You will train and coach team members, demonstrating strong leadership and problem-solving skills. This position offers a vibrant work environment with opportunities for career development and recognition. If you thrive in a fast-paced setting and are passionate about delivering quality service, this is the perfect opportunity for you to shine.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured training for career development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be at least 18 years old and authorized to work in the US.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team to maintain high standards.
• Supervise operations in the absence of management.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with added responsibility for overseeing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer service, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to operate the restaurant effectively each shift.
4. Maintain a high level of proficiency in restaurant operations and set an example for the team.
5. Provide coaching and feedback to team members.
6. Supervise in accordance with GPS values and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document policy violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume environment.
• Must be at least 18 years old and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer, providing consideration without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities to participate in the hiring process. Contact Human Resources at 770-738-8779 for assistance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Restaurants