Burger King Shift Leader

GPS Hospitality; Greenville (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic restaurant team as a Shift Leader, where you will oversee daily operations and ensure exceptional service in a fast-paced environment. This role involves training and coaching team members, maintaining high standards of operation, and addressing challenges with strong problem-solving skills. You'll thrive in a supportive atmosphere that values collaboration and personal growth. Enjoy a passionate work culture with opportunities for career development and regular performance reviews. If you're ready to take on a leadership role and make a difference, this is the perfect opportunity for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Training

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Direct daily operations in the absence of management.
• Train and coach team members for outstanding service.
• Ensure compliance with company standards and policies.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma or Equivalent

Tools

GPS Hospitality Systems

Job description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

Job Duties:

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Any / all other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements:

1. 0-2 year of supervisory experience in a restaurant or retail setting
2. Excellent customer service skills
3. Must be able to perform under pressure in a high-volume setting
4. Must be 18 years old and authorized to work in the US

Physical Requirements:

1. Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
2. Ability to work in warm and cold temperatures
3. Ability to stand for 8-10 hours
4. Ability to lift up to 20lbs

About our benefits:

We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with…

1. Regular performance reviews
2. Health & Life Benefits
3. HSA program
4. Anniversary Vacation Bonus
5. Employee Rewards & Recognition Program
6. Career development through structured training programs