Burger King Shift Leader

Workforgps; Fenton (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance the restaurant experience. In this role, you will guide a team to deliver exceptional service while managing daily operations in the absence of senior management. You'll be responsible for training, coaching, and ensuring compliance with company standards. This position offers a vibrant and positive work environment, with opportunities for career development and recognition. If you thrive in a fast-paced setting and are passionate about customer service, this is the perfect opportunity for you.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured training for career development

Regular performance reviews

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team while supervising daily operations.
• Follow and enforce cash policies and document violations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years or older and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Stand for 8-10 hours.
4. Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

We will make reasonable accommodations for applicants with disabilities to assist in the hiring process. Please contact Human Resources at 770-738-8779 if assistance is needed.