Burger King Shift Leader

GPS Hospitality; Saginaw (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you'll guide a dynamic team in delivering exceptional service and maintaining operational excellence. This role involves training team members, managing daily operations, and ensuring compliance with company standards. With a focus on positive customer experiences, you'll play a crucial part in fostering a fun and engaging work environment. If you thrive in a fast-paced setting and are passionate about leadership, this opportunity is perfect for you. Embrace the chance to develop your career in a supportive and rewarding atmosphere.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training for Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be at least 18 years old and authorized to work in the US.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach team members to maintain high operational standards.

Skills

Customer Service Skills

Supervisory Skills

Problem-Solving Skills

Ability to Work Under Pressure

Tools

GPS Hospitality Systems

Job description

Join us as a Burger King Shift Leader at GPS Hospitality

We are seeking a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members and are responsible for directing daily restaurant operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards across all areas, including product preparation, customer service, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach team members
3. Utilize GPS Hospitality Systems to manage restaurant operations effectively each shift
4. Maintain high proficiency in restaurant operations and set a positive example
5. Provide coaching and feedback to team members
6. Supervise in line with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Enforce cash policies and address violations
9. Perform any additional duties assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume environment
• Must be at least 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or other protected characteristics.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities, unless it causes undue hardship. Contact Human Resources at 770-738-8779 for assistance.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants