Burger King Shift Leader

GPS Hospitality; Alpharetta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Shift Leader to oversee daily operations and ensure compliance with standards. The role includes training team members, providing excellent customer service, and maintaining restaurant operations. Ideal candidates will have supervisory experience and strong problem-solving skills. Join a passionate and positive work environment with opportunities for career development.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Structured training for career development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team.
• Supervise in accordance with GPS values.

Skills

Customer Service

Problem Solving

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in product preparation, delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to operate the restaurant effectively each shift.
4. Maintain excellent knowledge of restaurant operations and set an example for the team.
5. Provide coaching and feedback to team members.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document violations.
9. Perform other duties as assigned by the RGM.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume environment.
• Must be 18 years or older and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer, providing consideration without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.