Buisness Process Analyst

General Dynamics Information Technology, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K with company match

Comprehensive benefits

Paid time off

Flexible/Full-flex work week

Job summary

General Dynamics Information Technology, Inc. is seeking a Business Process Analyst to support DEERS/DMDC missions. You will gather requirements, improve processes, and manage testing and release activities for GOTS and COTS suites.

You’ll collaborate with cross-functional teams, create BRDs and test cases, and participate in quality assurance activities while leveraging Agile practices to deliver reliable government solutions.

Qualifications

• Bachelor’s degree or higher in computer science, IT, or related field.
• 3+ years of related experience in business analysis or PM support.
• Security clearance level: Secret or equivalent, US citizenship required.

Responsibilities

• Gather and analyze business requirements from stakeholders to understand needs.
• Collaborate with cross-functional teams to define project scope, objectives and deliverables.
• Assist in design, development, and implementation of new systems, processes, and tools.
• Create and maintain BRDs, user stories, and test cases.
• Facilitate meetings to gather requirements and communicate project status.
• Develop test plans and scripts; execute tests and report defects.
• Work with developers and stakeholders to resolve issues and improve product quality.
• Provide input on project status and risk to stakeholders.

Skills

Analytical skills

Communication skills

Project management

Agile methodologies (Scrum/Kanban)

Education

B.S. in CS/IT or related field

Tools

MS Office

MS Project

JIRA

ServiceNow

Job description

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the Defense Enrollment Eligibility Reporting System (DEERS) at the Defense Manpower Datacenter (DMDC). You will play a crucial role in the requirements management, business process improvement, release management and application testing. These processes are key to the sustainment, enhancement and modernization of the Government Off the Shelf (GOTS) and Commercial Off the Shelf (COTS) product suites.

• Gather and analyze business requirements from stakeholders to understand their needs and objectives.
• undefined
• Collaborate with cross-functional teams to define project scope, objectives and deliverables.
• undefined
• Assist in the design, development, and implementation of new systems, processes and tools.
• undefined
• Create and maintain documentation such as business requirements documents , user stories and test cases

• Facilitate meetings and workshops with the stakeholder to gather requirements, resolve issues and communicate project status.
• Develop test plans, test cases and test scripts based on project documentation.
• Execute test cases and report defects, ensuring thorough coverage of software functionality.
• Collaborate with developers and stakeholders to resolve issues and improve product quality.
• Participate in meetings and discussions to provide input on project status and quality concerns.
• Assist in the preparation of business cases, feasibility studies and project plans.
• Participate in quality assurance activities such as user acceptance testing and system validation undefined

WHAT YOU’LL NEED TO SUCCEED

• Education: B.S. in Computer Science, Information Technology or related field.
• Experience: 3+ years of related experience
• Technical skills: MS Office, MS Project, JIRA, ServiceNow
• Security clearance level: Secret or completed T3 investigation
• US citizenship required

Role requirements:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
• Previous experience with Agile methodologies such as Scrum or Kanban. Familiarity with software development lifecycle (SDLC) and testing methodologies.
• Excellent communication and presentation skills. Ability to work independently and as part of a team.
• Adaptability and willingness to learn new technologies and methodologies

Location: Fully (100%) Remote. CONUS ONLY.

Travel: None

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.