Buisness Process Analyst

General Dynamics Information Technology, Inc.; Virginia; Hybrid; USD 64,000 - 86,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Business Process Analyst to support the DEERS program at the DMDC.

You will gather requirements, improve processes, manage releases, and assist with testing to ensure mission-critical systems meet stakeholder needs. Responsibilities include collaborating with cross-functional teams, creating BRDs and test cases, and ensuring quality through UAT and validation activities.

Qualifications

• Educational background in computer science, information technology or related field.
• 3+ years of related experience in business process analysis or project delivery.
• Strong analytical and communication skills with attention to detail and accuracy.

Responsibilities

• Gather and analyze business requirements from stakeholders to understand needs and objectives.
• Collaborate with cross-functional teams to define project scope, objectives and deliverables.
• Assist in design, development, and implementation of new systems, processes and tools.
• Create and maintain BRDs, user stories and test cases.
• Facilitate meetings to gather requirements, resolve issues and communicate status.
• Develop test plans, cases and scripts; execute tests and report defects.
• Coordinate with developers and stakeholders to resolve issues and improve quality.
• Participate in quality assurance activities such as UAT and system validation.

Skills

Analytical skills

Communication

Project management

Agile methodologies

SDLC familiarity

Education

B.S. in Computer Science or IT

Tools

MS Office

MS Project

JIRA

ServiceNow

Job description

Type of Requisition

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Program Delivery and Execution

Job Description

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management. MEANINGFUL WORK AND PERSONAL IMPACT As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the Defense Enrollment Eligibility Reporting System (DEERS) at the Defense Manpower Datacenter (DMDC). You will play a crucial role in the requirements management, business process improvement, release management and application testing. These processes are key to the sustainment, enhancement and modernization of the Government Off the Shelf (GOTS) and Commercial Off the Shelf (COTS) product suites.

Responsibilities

• Gather and analyze business requirements from stakeholders to understand their needs and objectives.
• Collaborate with cross-functional teams to define project scope, objectives and deliverables.
• Assist in the design, development, and implementation of new systems, processes and tools.
• Create and maintain documentation such as business requirements documents , user stories and test cases.
• Facilitate meetings and workshops with the stakeholder to gather requirements, resolve issues and communicate project status.
• Develop test plans, test cases and test scripts based on project documentation.
• Execute test cases and report defects, ensuring thorough coverage of software functionality.
• Collaborate with developers and stakeholders to resolve issues and improve product quality.
• Participate in meetings and discussions to provide input on project status and quality concerns.
• Assist in the preparation of business cases, feasibility studies and project plans.
• Participate in quality assurance activities such as user acceptance testing and system validation.

What You’ll Need to Succeed

Education: B.S. in Computer Science, Information Technology or related field. Experience: 3+ years of related experience Technical skills: MS Office, MS Project, JIRA, ServiceNow Security clearance level: Secret or completed T3 investigation US citizenship required.

Role Requirements

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
• Previous experience with Agile methodologies such as Scrum or Kanban.
• Familiarity with software development lifecycle (SDLC) and testing methodologies.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new technologies and methodologies.

Location

Location: Fully (100%) Remote. CONUS ONLY. Travel: None

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

Own Your Opportunity

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

Salary

The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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