Building Supervisor

Northbrook Park District; Northbrook (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

Northbrook Park District at the Sports Center in Northbrook, IL seeks a Building Supervisor for a part-time, non-exempt role. You will help maintain safe, welcoming, and well-run facilities for the community and provide front desk support during evening and weekend hours.

Responsibilities include enforcing rules, operating equipment, coordinating room setups, and addressing member concerns with professional service. CPR/First Aid certification or ability to obtain within one month is preferred.

Qualifications

• Must be 18 years or older.
• Completion of a four years of high school or equivalent including a general familiarity of customer service.

Responsibilities

• Enforce rules, regulations and policies at assigned facility.
• Assist with program and facility oversight as needed by the Supervisor.
• Conduct facility walk-throughs to maintain safety and security.
• Help with room set-ups and breakdowns; ensure rooms are clean and set up properly before an activity; operate equipment like hockey nets, divider walls, tables and chairs.
• Provide exceptional customer service by fielding member and participant suggestions, concerns and complaints and providing follow-up and resolution.
• Provide front desk and customer service support.
• Operate equipment such as scoreboards, sound systems and projectors; troubleshoot issues as needed.
• Monitor the use of the facility based on the facility schedule.
• May conduct opening and/or closing of the building; ensure building is ready for operation.
• Perform light cleaning.
• Act as a liaison to management staff when the manager is not on duty.
• Report injuries or incidents to supervisor; complete incident/accident report forms as needed.
• Perform all job tasks in a safe manner.
• Perform other duties as assigned.

Skills

Communicate effectively

Customer service practices

Problem solving

Active listening

Work independently and effectively

CPR/AED and First Aid Certification or

Education

High school diploma or equivalent

Tools

Program registration software

Job description

Job Details

Job Location: Sports Center - Northbrook, IL 60062
Position Type: Part Time
Salary Range: $18.00 - $22.00 Hourly
Travel Percentage: None
Job Category: Customer Service/Administrative

Join the Northbrook Park District as a Building Supervisor and play a key role in maintaining safe, welcoming, and well‑run facilities that serve our vibrant community!

Pay & Schedule

$18.00 - $22.00 Per Hour DOQ
This is a part‑time, non‑exempt position

• Monday - Friday 5:00 PM - Close
• Saturday & Sunday 10:00 AM - 4:00 PM OR 4:00 PM - Close
• Anticipated Start Date: 10/13 OR 10/20

Duties & Responsibilities

• Enforce rules, regulations and policies at assigned facility.
• Assist with program and facility oversight as needed by the Supervisor.
• Conduct facility walk‑throughs to maintain safety and security.
• Help with room set‑ups and breakdowns; proactively ensure rooms are clean and set up properly before an activity is scheduled to begin; this includes the use of equipment like hockey nets, divider walls, and the moving of tables and chairs.
• Provide exceptional customer service by fielding member and participant suggestions, concerns and complaints in a positive and understanding manner; provide follow‑up and resolution as required; relay internal and external member and guest concerns and requests to appropriate staff and, when necessary, inform supervisor.
• Provide front desk and customer service support.
• Operate equipment such as scoreboards, sound systems and projectors; troubleshoot issues with equipment as needed.
• Monitor the use of the facility based on the facility schedule.
• May conduct opening and/or closing of the building in accordance with procedures; ensure building is set up and ready for operation.
• Perform light cleaning.
• Act as a liaison to management staff when the manager is not on duty.
• Report any work‑related or patron injuries or incidents to supervisor and/or Risk Management; report unsafe conditions to supervisor and correct if appropriate; complete incident/accident report forms as needed.
• Perform all job tasks in a safe manner.
• Perform other duties as assigned.

Benefits

All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services.

Qualifications

Must be 18 years or older. Completion of a four (4) years of high school or equivalent including a general familiarity of customer service.

Skills & Abilities

• Communicate effectively both verbally and in writing
• Customer service practices
• Problem solving
• Active listening
• Work independently and effectively
• CPR/AED and First Aid Certification or ability to obtain within one (1) month of hire

Knowledge

• Software applications, such as for program registration

Physical Requirements

Required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.
Hand‑eye coordination is necessary to operate computers and various pieces of equipment.
Specific vision abilities are required and include close vision and ability to adjust focus.
May occasionally lift and/or move up to 50 pounds.