BUILDING SERVICES WORKER, LEAD

The University of Georgia; Athens (GA); On-site; USD 38,000 - 47,000; Full time

Job summary

The University of Georgia in Athens, GA is seeking a Building Services Worker Lead to manage day-to-day custodial operations for an assigned building or group of buildings. You will supervise a crew of about 6 to 10 employees, provide guidance on productivity, safety, and performance, and coordinate with shifts to ensure seamless operations.

The role requires a high school diploma (or equivalent) and 5 years of related experience, strong leadership, and communication skills, and readiness to be

Qualifications

• High school diploma or equivalent and 5 years of related experience.
• Ability to supervise a 6–10 person custodial crew.
• Ability to communicate effectively with stakeholders.
• Willingness to be recalled 24/7 in emergency situations.

Responsibilities

• Oversee custodial operations for a crew of 6–10 employees.
• Direct custodial cleaning and operations (including light bulb maintenance).
• Focus on team performance, employee development and overall work results.
• Ensure stakeholder experience and satisfaction.

Skills

Leadership

Communication

Supervision

Team coordination

Education

High school diploma or equivalent

Tools

Microsoft Office

Custodial equipment maintenance

Job description

Posting Details
Posting Details
Posting Number S15705P Working Title BUILDING SERVICES WORKER, LEAD Department FMD-Svcs-Blding Svcs About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.About The College/Unit/Department
The UGA Facilities Management Division is the largest of 7 divisions reporting to the Vice President for Finance and Administration. The exceptional staff of over 800 personnel manage, operate, and maintain campus landscapes, buildings, and infrastructure to promote the long‑term sustainability of the University of Georgia.
College/Unit/Department website https://fmd.uga.edu Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday-Friday, 7:00 AM-4:00 PM
Voluntary On call
Essential Worker
Some nights and/or weekends may be required to meet the needs of the organization.
Advertised Salary $42,450.00 Posting Date 09/03/2026 Open until filled Yes Closing Date Proposed Starting Date 10/05/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Position Information
Classification Title Building Services Worker III FLSA Non-Exempt FTE 1.0 Minimum Qualifications
High school diploma or equivalent and 5 years of related experience
Preferred Summary
Preferred Qualifications Position Summary
The Building Services Worker Lead is a key position within Facilities Management Division’s Building Services unit. Reporting directly to a Manager, this position will be responsible for day to day management of custodial operations within an assigned building or collection of buildings. The Building Services Worker Lead directly supervises crews approximately 6 to 10 employees who are responsible for care, cleaning, and minor maintenance of campus building and fixtures. Responsible for communicating information and training material related to productivity, safety, and work performance. Provides guidance to Building Service Workers; verbally, written, and electronically, regarding personnel concerns, team performance, employee development, employee performance, overall work results, stakeholder experience and satisfaction. Works closely with other Building Service Worker Leads within Building Services and other shifts to ensure seamlessness of operations including work routines, equipment and supply recommendations and purchases. This is a working leadership position whereby the Lead will often have to perform the duties of their employees if they are short staffed. This position is considered Key and Essential and can be expected to be recalled 24/7 in an emergency situation.
Knowledge, Skills, Abilities And/or Competencies

• Thorough knowledge of custodial supplies & materials, cleaning equipment, products, techniques and industry standard.
• Thorough knowledge of the operation and care of custodial equipment, tools, and supplies common to the care of large facilities and campuses
• Ability to establish and maintain effective communication and working relationships with stakeholders
• Knowledge in coordinating, scheduling, and supervising work activities and others
• Excellent leadership skills that promote employee development and accountability
• Ability to identify and implement changes to increase efficiencies
• Ability to type and be computer literate in the use of all Microsoft Office applications, proficient in Word, Excel, Outlook, and quickly adaptable on all internal UGA computer systems.

Physical Demands

• Lift up to 40 lbs
• Frequently bend, squat, lift, kneel, and work with hands above head
• Work from 8’ ladders
• Travel to buildings in area of responsibility
• Move throughout buildings to perform building inspections

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Oversee and direct the custodial operations, for a crew of approx. 6 – 10 employees of an assigned building or collection of buildings.

• Provide emergency support as needed
• Directs the custodial cleaning and operations (includes light bulb maintenance accessible from 8’ ladders)
• Focuses on team performance, employee development, employee performance, overall work results
• Ensure the quality of stakeholder experience and satisfaction

Percentage of time 50 Duties/Responsibilities
Ensure maximum efficiency and effectiveness of operations.

• Reviews work assignments, priorities, service programs, procedures, routines
• Stay current on professional best practices

Percentage of time 15 Duties/Responsibilities
Employee development

• Collaborate with manager, senior leadership and FMD HR for employee relation concerns.
• Monitor, coach, and mentor employee performance through discussion, weekly / monthly / annual performance review and discussion.
• With assistance of the Training Group, provide training in custodial operations and other work place related safety.

Percentage of time 10 Duties/Responsibilities
Stewardship of the resources

• Oversee ordering, stock, and use: supplies, materials, cleaning chemicals within assigned area.
• Ensures custodial equipment is used and maintained properly.
• Oversee and manage employee’s routines and time in the most efficient manner.

Percentage of time 10 Duties/Responsibilities
Foster and maintain relationships with stakeholders

• Meets regularly with stakeholders
• Resolve issues when arise
• Establish and ensure expectations are being met

Percentage of time 15
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Kim Faust Recruitment Contact Email [e-mail] Recruitment Contact Phone [phone]
Posting Specific Questions
Required fields are indicated with an asterisk (*).

• * What’s your comfort level with performing minor building maintenance (e.g., bulb replacement, equipment checks)? (Open Ended Question)
• * Are you available to work night shifts or weekends, if needed? (Open Ended Question)
• * This role may involve walking long distances, climbing stairs, and working from ladders. Are you comfortable with these physical demands? (Open Ended Question)
• * Are you comfortable cross training? (Open Ended Question)
• * Are you fluent in both Spanish and English?
  • Yes
  • No
• * This position requires the ability understand and follow written and verbal instructions in English for safety, training, and job-related communications. Are you able to meet this requirement.
  • Yes
  • No