Building Services Aide - Facilities Services - UTK

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 20,000 - 29,000; Full time

Job summary

University of Tennessee, Knoxville is seeking an on-site custodian to maintain offices, restrooms, and public areas on campus. The role requires physical activity, ability to prioritize tasks, and occasional weekend coverage for events and games.

Responsibilities include cleaning floors, restrooms, glass, and fixtures, plus waste and recycling handling and light maintenance reporting. Training on safety procedures and equipment will be provided.

Qualifications

• Active listening to understand verbal instructions.
• Customer service to maintain quality service standards.
• Ability to observe details and determine tasks.
• Flexibility to bend, stretch, twist, squat and reach during duties.

Responsibilities

• Clean floors by sweeping, mopping, scrubbing or vacuuming.
• Gather and empty trash and recycling receptacles.
• Service, clean and restock restrooms.
• Clean windows, glass & mirrors; dust furniture and fixtures.
• Strip, seal, finish and polish floors; shampoo carpets as needed.
• Follow chemical and equipment safety procedures to prevent damage.
• Move supplies and equipment; assist with safety checks and reporting.

Skills

Active listening

Customer service

Attention to detail

Physical agility

Education

No education required

High School diploma

Job description

Job Description

This position is responsible for the general cleaning of offices, restrooms, public traffic areas, and waste and recycling removal. This role requires performing general physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. The individual occupying this role is responsible for developing a plan to prioritize, organize, and accomplish their work and must be able to work occasional weekends to support home football games and other special events.

Responsibilities

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming
• Gather and empty trash/recycling receptacles
• Service, clean, and restock restrooms
• Clean windows, glass partitions, or mirrors
• Dust/polish furniture, fixtures, and walls
• Strip, seal, finish, and polish hard floors and steam‑clean or shampoo carpets.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Request supplies or equipment needed for cleaning duties.
• Move heavy furniture, equipment, or supplies, either manually or with hand trucks.
• Remove snow from building entrances with snow shovels, and spread snow‑melting chemicals.
• Monitor building premises for safety by observing the areas for spills, water puddles, and other things that could cause a slippery floor.
• Clean and restore building interiors damaged by water, using commercial cleaning equipment.
• Drive vans, industrial trucks, or other vehicles required to travel to move cleaning equipment, or to perform cleaning work.
• Operate balers and compactors to process recycling products.
• Set up, arrange, or remove decorations, trash, recycled items, tables, chairs, ladders, or scaffolding to prepare facilities for special events, such as banquets, classes, or meetings.
• Work indoor and outdoor athletic events as well as entertainment events held on campus.

Qualifications

Required Qualifications

• Education:
  • No education required
• Experience:
  • No custodial experience required
• Knowledge, Skills, Abilities:
  • Active listening – being able to fully understand verbal instructions
  • Customer service skills to ensure that quality service standards are met
  • Ability to observe details and determine work that needs to be accomplished
  • Ability to bend, stretch, twist, squat, and reach with your body, arms, hands and/or legs.

Preferred Qualifications

• Education:
  • High School diploma
  • Related vocational or technical training
• Experience:
  • 3-5 years of work experience
• Knowledge, Skills, Abilities:
  • Understanding of chemicals, supplies, and equipment.
  • Ability to stand, lift, have good balance, and be able to lift 30 pounds unassisted or up to 50 lbs assisted.

Work Location

• University of Tennessee – Knoxville, TN Campus
• This is an onsite position

Compensation And Benefits

• Anticipated hiring range:
  • $18.00 per hour
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

About The Department

UT Facilities Services is responsible for the care and keeping of more than 300 facilities and utilities systems in and around Knoxville. As the University of Tennessee Knoxville’s largest non-academic department, team members are responsible for facilities maintenance and repair, custodial needs, landscaping and lawncare, utility work, in-house and capital construction projects, facilities planning and design, environmental initiatives, pest control, campus event services, and facilities administration functions for both the flagship campus and the agricultural institute. The Facilities Services staff provides around‑the‑clock coverage to ensure students, staff, faculty, and fans have a consistent and positive experience every time they step foot on Rocky Top.

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree‑granting colleges and schools. As Tennessee’s flagship land‑grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work‑life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top‑tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land‑grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.