Building Materials Specialist - Customer Care & Trade

Lowe's; South Carolina; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will engage with customers throughout the day, assist with product selection, and ensure customer satisfaction.

You may rotate through multiple departments, with part-time hours and opportunities to grow within Lowe’s, including access to tuition assistance and a 401(k) plan. Bilingual abilities are encouraged where available.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Ability to read, write and perform basic arithmetic (addition and subtraction).
• Ability to perform duties that may require prolonged standing, sitting, and other activities related to job duties.
• Able to minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help deliver the best customer service.
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer basics

Retail technology familiarity

Math literacy

Endurance

Lifting ability

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will engage with customers throughout the day, assist with product selection, and ensure customer satisfaction.

You may rotate through multiple departments, with part-time hours and opportunities to grow within Lowe’s, including access to tuition assistance and a 401(k) plan. Bilingual abilities are encouraged where available.