Building Materials Sales Specialist

Cardinal Home Center; Virginia; On-site; USD 23,000 - 30,000; Full time

Job summary

Cardinal Home Center in Madison, VA is seeking a Sales Associate to deliver high-level customer service and promote the Cardinal brand at the sales counter for in-store and phone-in customers. You will process transactions using the Spruce POS system and assist with purchases, inquiries, and quotes.

The role requires strong product knowledge, flexibility to work Saturdays, and ability to collaborate with yard, sales floor, paint, and corporate teams to ensure a positive customer experience.

Qualifications

• Must provide high-level customer service and promote Cardinal brand.
• Ability to process transactions and answer customer questions.
• Familiarity with Spruce POS system and retail processes.

Responsibilities

• Sell products and services using knowledge and expertise.
• Assist in-store and phone-in customers with questions and payments.
• Provide quotes for materials and services and follow up to close transactions.
• Handle web and e-commerce orders and coordinate with store team.
• Track orders to ensure timely pickup or delivery.
• Process returns and refunds per policy.
• Collaborate with Yard, Sales Floor, Paint, and Corporate teams.

Skills

Customer service

Sales experience

POS system Spruce

Product knowledge

Communication skills

Teamwork

Flexible hours

Tools

Spruce POS

Job description

Cardinal Home Center in Madison, VA is seeking a Sales Associate to deliver high-level customer service and promote the Cardinal brand at the sales counter for in-store and phone-in customers. You will process transactions using the Spruce POS system and assist with purchases, inquiries, and quotes.

The role requires strong product knowledge, flexibility to work Saturdays, and ability to collaborate with yard, sales floor, paint, and corporate teams to ensure a positive customer experience.