Building Materials Sales & Customer Service Specialist

Lowe's Companies, Inc.; Bristol (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Bristol, VA is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You’ll engage with shoppers, answer questions, and ensure their needs are met throughout the visit.

You may stock and replenish merchandise, assist with orders and deliveries, and be cross-trained in other store areas to deliver standout service. This role supports a flexible, customer-first store environment.

Qualifications

• Welcoming customers and assisting with product queries.
• Ability to locate and handle merchandise.
• Experience stocking and replenishing merchandise.
• Ability to process orders and deliveries accurately.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by identifying empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and)

Skills

Customer service

Communication

Problem-solving

Teamwork

Job description

Lowe’s Companies, Inc. in Bristol, VA is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You’ll engage with shoppers, answer questions, and ensure their needs are met throughout the visit.

You may stock and replenish merchandise, assist with orders and deliveries, and be cross-trained in other store areas to deliver standout service. This role supports a flexible, customer-first store environment.