Building Materials Sales Associate - Customer Champion

Lowe's Companies, Inc.; Kingston (MA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate in Massachusetts. You will welcome customers, help them find products, and provide friendly, knowledgeable service to assist with home improvement needs.

Work includes assisting with merchandise placement, processing orders, and cross-training in other departments to ensure top-notch service. The role emphasizes customer care, teamwork, and flexible scheduling.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Multitasking

Basic computer skills

Bi-lingual

Job description

Lowe's Companies, Inc. is hiring a part-time Customer Service Associate in Massachusetts. You will welcome customers, help them find products, and provide friendly, knowledgeable service to assist with home improvement needs.

Work includes assisting with merchandise placement, processing orders, and cross-training in other departments to ensure top-notch service. The role emphasizes customer care, teamwork, and flexible scheduling.