Building Materials Sales Associate — Customer Service Pro

Lowe's Companies, Inc.; City of Syracuse (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Syracuse, NY is seeking a Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience across departments.

You will listen to customers, answer questions, and support merchandising and checkout activities throughout the day. Part‑time positions are available with flexible schedules and a wide range of benefits, including health insurance, tuition assistance, a company‑matching 401(k), an Employee Stock Purchase

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe’s Companies, Inc. in Syracuse, NY is seeking a Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience across departments.

You will listen to customers, answer questions, and support merchandising and checkout activities throughout the day. Part‑time positions are available with flexible schedules and a wide range of benefits, including health insurance, tuition assistance, a company‑matching 401(k), an Employee Stock Purchase