Building Materials Customer Service & Order Specialist

Lynden Door; Spokane Valley (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Retirement Plan

Paid Holidays

Paid Time Off

401K

Growth and Development Opportunities

Job summary

Lynden Door is seeking a customer service-oriented office professional in Spokane Valley, WA. You will be the primary contact for customers, processing calls, information requests, order delays, and backorders, while tracking status and providing timely feedback on quotations.

Must have strong written and verbal communication, and be proficient with Outlook, Word, and Excel. Schedule: Monday–Friday, full-time, 7:30am–4:30pm, with career growth opportunities in a collaborative team environment.

Qualifications

• Minimum two years in a customer service office role.
• Familiarity with millwork or building industries preferred.
• Clear written and verbal communication.

Responsibilities

• Serve as the customer contact and address needs, requests, and concerns.
• Process calls, information requests, order delays, and backorders; track status.
• Enter orders for basic stocked products and follow up on quotes.
• Develop knowledge of Alliance's door and millwork products.
• Collaborate with team to exceed customer needs.

Skills

Customer service

Office communication

Team collaboration

Tools

Outlook

Word

Excel

Job description

Lynden Door is seeking a customer service-oriented office professional in Spokane Valley, WA. You will be the primary contact for customers, processing calls, information requests, order delays, and backorders, while tracking status and providing timely feedback on quotations.

Must have strong written and verbal communication, and be proficient with Outlook, Word, and Excel. Schedule: Monday–Friday, full-time, 7:30am–4:30pm, with career growth opportunities in a collaborative team environment.