Building Maintenance Supervisor

Manchester Arndale; Plum (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading facilities management company is seeking a Supervisor to oversee technical service teams and ensure high standards of service delivery. The role involves solving problems, conducting maintenance, and managing a diverse team in various environments. Candidates should possess relevant qualifications and supervisory experience, alongside a proactive approach to service excellence.

Qualifications

• Right to work in the UK.
• Full UK driving license required.
• Experience in risk assessments and method statements.

Responsibilities

• Supervising technical service teams and maintaining standards.
• Planning and conducting repairs and preventative maintenance.
• Responding to user needs and complaints.

Skills

Technical ability

Client engagement

Problem-solving

Communication

Education

Qualification in Gas maintenance, Electric maintenance, Building fabric engineering or plumbing works

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working:Monday to Friday

Shift Pattern:1 in 5 on-call commitment with additional pay and enhanced rates.

In this role, you will be responsible for identifying and responding to user needs, resolving problems and complaints, and liaising effectively with other staff groups. You will train, monitor, and supervise OCS technical service team, this team is built up of a number of engineers with all skillsets such as electric, gas, plumbing, HVAC and fabrication.

Your role will oversee the proactive and reactive tasks including maintenance PPM schedules for onsite assets. To use your technical expertise and ability to teach essential skills will be crucial in ensuring high standards of service delivery.

As part of your role, your key responsibilities will include, but are not limited to:

• Delivering the Service - On a daily basis, Supervisors will be required to identify and respond to user needs and to solve problems/complaints as and when they arise.
• A Supervisor will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery.
• Planning, inspecting, and carrying out repairs or preventative maintenance as required and responding to breakdowns in a timely fashion.
• Carry out reactive and planned services in a range of environments from offices, commercial, distribution and industrial premises.
• Being an ambassador for the customer; dealing professionally with complaints and queries
• Support engineer sub-contractors upon attending site.
• Providing technical guidance to the client and contract support
• Ensuring all work is carried out in accordance with agreed specifications and in line with Health & Safety legislation.
• Adhering to PPM's in a timely manner
• Working on a on-call Rota (1 in 4 weeks) additional payments to be received

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Must hold a full UK driving license
• The role will require client engagement and a willingness to provide the best possible solutions to meet the client’s needs. You must have a good understand of both spoken and written English.
• The role also requires you to be able to think proactively arranging your team to ensure the end user receives an excellent service.
• To be successful for this role you must be qualified within one of the below fields, additionally an understanding around an additional field would be desirableGas maintenance, Electric maintenance, Building fabric engineering or plumbing works.
  
• Understanding of planned preventative maintenance regimes
• Experience of completing risk assessments and method statements; along with issuing permit to work for hard service tasks
• Experience using BMS system would be desirable
• An enhanced DBS will be completed for the successful candidate.
• Previous supervisory experience

How to Apply:

If you are interested in joining a business that encourages professional development,career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge,skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation,disability, or age.