Building Maintenance Manager

Study Hotels; New Haven (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid time off

Paid holidays

Job summary

Study Hotels is seeking a Building Maintenance Manager in New Haven, CT. You will lead maintenance operations, oversee preventive programs, and collaborate with department teams to uphold high standards of guest comfort and safety.

The role requires hands-on maintenance expertise, leadership, and strong communication. The ideal candidate will manage budgets, supervise engineering staff, and help implement best practices across hotel systems.

Qualifications

• 3+ years hands-on experience in building maintenance or facilities management at a hotel or similar property.
• Education or certification in building trades or related technical field.
• Ability to multi-task, stay organized and manage priorities in a fast-paced environment.
• Proficient with standard software tools for reporting and scheduling.

Responsibilities

• Establish and oversee preventative maintenance procedures for guest rooms, kitchens, venues, public spaces, and grounds.
• Maintain open communications with all departments to identify needs and respond promptly.
• Maintain knowledge of HVAC, electrical, plumbing, and related systems.
• Lead Engineering staff, develop team knowledge and a proactive maintenance schedule.
• Manage department budget, supplies, and materials in collaboration with Finance.
• Provide courteous, professional guest and staff service aligned with brand standards.

Skills

Leadership

Communication

Organization

Education

Vocational training in building trades

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Study at Yale is currently seeking a highly organized and meticulous Building Maintenance Manager, who will utilize their broad knowledge of building systems and mechanical operations to ensure operational efficiency. In this role, you are an integral part of the team in supporting the hotel operations and establishing clear communication lines to deliver on brand standards and ensure a comfortable and thoughtful guest experience. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Establish and maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
• Maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
• Maintain thorough knowledge of all building-related systems and equipment – HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
• Manage Engineering staff to ensure accountability, share knowledge of the building systems and equipment, and maintain a proactive maintenance schedule.
• Maintaina department checkbook and workwith Accounting to ensure the department operates within budgeted guidelines while maintaining required supplies and materials.
• Responds in a courteous and helpful tone to all guests and team member questions, complaints, or requests to deliver on brand standards and ensures a comfortable and thoughtful guest experience.

Fundamentals

• Education: Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
• Experience: 3+ years of hands‑on experience at a comparable location. Prior hotel experience preferred.
• Ability to remain calm in stressful situations.
• Remains current on technology advances and safety protocols and makes recommendations to implement new practices.
• Demonstrated knowledge of hotel operations, security and safety programs, and maintenance scheduling.
• Effective leadership skills to engage, motivate and develop staff. Must be able to delegate, set priorities, utilize a team to execute short and long‑term plans, and establish accountability in a team setting.
• Proficient with Microsoft Excel, Word, and Outlook.
• Excellent verbal and written interpersonal communication skills.
• Strong organizational skills, including follow‑up, time management, ability to multi‑task and manage multiple priorities in a fast‑paced environment.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut – just steps away from the University’s museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.

Eligible full‑time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.